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Brand Certified
College Road Post Office
3.4(88 reviews)
Certified by College Road Post Office • Oct 04, 2026
Business Details
17 College Road, Birmingham, BIR
B20 2HU, United Kingdom
Certified by College Road Post Office • Oct 04, 2026
+44 1215 541553
Certified by College Road Post Office • Oct 04, 2026
https://www.postoffice.co.uk/branch-finder/2092018/college-road?campaignid=gmb~bf~2092018~google~na~05022025
Certified by College Road Post Office • Oct 04, 2026
About
Certified by College Road Post Office • Oct 04, 2026
Post OfficeBankBusiness Banking Services
College Road Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD, DHL and Royal Mail. In branch you'll also find bill payments and top-ups, document certification and identity verification, banking and financial services, money transfer services and travel insurance.
Location
Certified by College Road Post Office • Oct 04, 2026
Hours
Certified by College Road Post Office • Oct 04, 2026
Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 1:00 PM
SundayClosed
Products & Services
1 list · 7 items
Reviews
3.4
88 reviews
5 stars
48
4 stars
4
3 stars1
2 stars
3
1 star
32
- JHJane HarrisonSep 17, 20262.0Frequently too busy and you often come across people in there you don't want to meet. The service is fine otherwise.
- MMMahiraSep 1, 20261.0The lady behind the post office counter towards the back is so rude and awkward. She behaves as if it is her first day at the job. She made me feel uncomfortable. I will not be coming again, rather go somewhere else even if it is further away. Ruined my day.
- KCKerry CampbellSep 1, 20263.0Need to have more staff on at busy times
- ISInderjit SinghAug 19, 20265.0Went in to sort some paperwork for a car. Both members of staff that dealt with me on separate occasions were extremely helpful, kind and polite. Definitely recommend this branch.
- SSSharon SmikleAug 7, 20261.0I went into the post office yesterday to purchase a stamp to send a card to U.S. When I entered, the women behind both counters were in deep conversation, they saw me come in, ignored me and continued on with their conversation in their own language at some length. Eventuality, I had to ask if they intended to serve me. The woman, still chatting, didn't look at the card but preceeded to put a second class stamp on the card. I mentioned that it was going to the U.S. She didn't weigh the card but plucked a price out of the air for the cost. I paid for it but I shldnt have really as the lack of good customer service made me distrustful. She gave me my change by laying it on the counter without looking at me, without a thank you, no apology for her error. I took the card with me as I didnt believe she would post it. I took the card elsewhere and asked them to check the price before posting. It was not correct. I felt she was treating me in this appalling way because of the colour of my skin. I have used that P.O. for many years, I wont be returning. The experience upset my day. They obviously want my money but I am nothing otherwise. I would advise all non white customers to see how they are treated and if its as bad as my experience, vote with yr feet!! Most upsetting was the woman behind the main counter has been there for many years and was fully complicit in this interaction. Appalling
Frequently Asked Questions About College Road Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of College Road Post Office?
College Road Post Office is open Monday to Friday from 09:00 to 17:30, Saturdays from 09:00 to 13:30, and closed on Sundays.
What payment methods are accepted at College Road Post Office?
The Post Office accepts American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa.
Can I withdraw cash at College Road Post Office and are there any charges?
Yes, you can withdraw cash at the Post Office counter. There are no charges at the Post Office, but your bank may charge fees—please check with your bank.
How do I deposit a cheque at College Road Post Office?
Bring the cheque, a completed deposit slip from your bank (if applicable), and a cheque deposit envelope (available at most Post Offices) to the branch. Hand over the sealed envelope and receive a receipt.
Does College Road Post Office offer in-store pickup services?
Yes, College Road Post Office offers in-store pickup services.
What is the Change Giving service at College Road Post Office?
It's a service for business banking customers to exchange cash for coins at the Post Office with selected banks. If registered, you shouldn't be refused change at your nominated branch.
Are there any currency exchange services near College Road Post Office?
Yes, Post Office Travel Money is nearby and offers currency exchange services, convenient for customers needing foreign currency before or after visiting the Post Office.
What dining options are near College Road Post Office?
Nearby restaurants include Bigga Pot (Jamaican/Caribbean), The Caribbean Secret, Omni Sweet Centre (Indian/Vegetarian), and Bing's Breakfast (British breakfast), suitable for a meal before or after your visit.
Where can I find community and recreational facilities near College Road Post Office?
St. Andrews Sports & Community Centre is close by, offering sports, recreational activities, and community events that visitors might enjoy in the area.
Are there any grocery stores close to College Road Post Office?
Yes, the Co-op Food grocery store is nearby, allowing customers to conveniently shop for groceries when visiting the area.
Brand Certified Facts from College Road Post Office
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Certified October 04, 2026Yext Knowledge Graph
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