SIXT HQ

Reviews

• JK

  Johnny Kay

  Feb 17, 2026
  5.0
  Beste Bedienung und hat alles super geklappt. Gerne wieder! 🙏🏻
• BY

  bengchin yap

  Nov 14, 2025
  1.0
  Hi, your customer service team in australia is not working. I have been waiting and waiting for a reply on my enquiry for extra charges to my invoice. This is my rental agreement no: 9605845030 They are fine before I rent the vehicle, replying to my enquiry etc. Now the rental has ended, and more $ is charged. They just ghosted me. Please help.
• AA

  Alex

  Sep 5, 2025
  1.0
  Avoid this company at all costs. My father-in-law booked and paid for a hire car in advance, with collection scheduled for a specific date and time. Due to a delayed flight, he arrived a few hours late – still well within the company’s opening hours. When he arrived, the desk staff informed him that because he was late, they had given the car he had already paid for to someone else. They then claimed they had no similar cars available and attempted to charge him £400 for a rental that originally cost £75. That’s not just poor service – it’s extortion. When we called Sixt for help, their response was shocking: they were dismissive, hung up the call, and said this “happens all the time”. They refused to take any responsibility, left him stranded at the airport, and denied a refund for a car they failed to provide. So, not only did they fail to deliver the paid-for booking, but they also refused to refund the money. Appalling behaviour and a company to steer well clear of.
• TA

  Thiru Arasu

  Aug 8, 2025
  1.0
  Mishandling of customer information and unsatisfactory customer service! I provided my credit card for a standard security deposit, but the outlet made two additional charges without my authorization. It’s been over a month, and the issue is still unresolved. There’s no accountability and no urgency to resolve the matter — especially for a case involving the handling of sensitive financial information, which is totally unacceptable. I expected far better from a global rental company. I strongly advise others to be cautious before renting from them.
• GS

  Gloria Somaini

  Apr 4, 2025
  1.0
  We paid for fuel and then got it on the final check as well - insane! Worst service EVER!!!

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