With over 11,500 branches the Post Office is the biggest UK retail network, with more branches than all banks and building societies combined. The Post Office provides services central to peoples’ everyday lives; We offer the UK’s largest fee free cash withdrawal network through our 11,500 branches and over 2000 ATMs and 99% of UK bank customers can access their accounts at the Post Office. We provide financial services including savings, insurance, loans, mortgages and credit cards; Government services; telephony; foreign currency; travel insurance and mail services. Post Offices branches remain highly valued and trusted, and are the focal point of many communities.
This post office is drastically understaffed. The staff that are there do their best but it's ridiculous. They have 2 at most. It needs a minimum of 3 with another at times to be scanning in parcels that arrive in bulk from Evri. There's nobody to assist with the self service machines unless they leave their position at the counter. Staff say management won't give them more staff. It's better to walk further to Broad Street Mall post office if you can.
BL
boo lois
May 12, 2026
5.0
Really helpful
SR
stuka Rwooop
May 3, 2026
1.0
Couldn't process documents because it is Sunday
JD
J D
Apr 22, 2026
1.0
Worst post office in Reading,the lady who works there is very rude to customers and has no manners at all,other staff are quite helpful.
HK
Helen Koh
Apr 12, 2026
1.0
Now I know what the ratings and review for this post office is so bad.
I am travelling for work in Reading, UK so I have just been to the Reading Post Office at 39 Broad Street, but the lady at the Post Office told me I cannot exchange my notes because I do not have a UK Bank Account. I told her if I had a UK Bank account I would have gone to exchange it at the bank and have it deposited into my UK bank account.
I told her and shown her the information indicated on the Bank Of England website about exchanging the old withdrawn bank notes and it stated very clearly that the exchange at the Post Office that it cannot be changed if I do not have a UK bank account. I’ve asked her what about all the tourist with UK bank account who has of bank notes, she said just too bad ??! I shown her the Bank of England website with the information and she said she is not “The Bank of England”.
Avoid this post office if you can.
Frequently Asked Questions About Reading Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What services does the Reading Post Office provide?
Reading Post Office offers financial services including savings, insurance, loans, mortgages, and credit cards; government services; telephony; foreign currency; travel insurance; mail services; and fee-free cash withdrawals at over 11,500 branches and 2000 ATMs.
What are the opening hours for Reading Post Office?
Reading Post Office is open Monday to Saturday from 09:00 to 17:30 and Sunday from 11:00 to 15:00.
Which payment methods are accepted at Reading Post Office?
The branch accepts American Express, Android Pay, Apple Pay, cash, Maestro, MasterCard, and Visa payments.
Can I withdraw cash for free at the Post Office?
Yes, the Post Office provides the UK's largest fee-free cash withdrawal network; however, some banks may have their own charges, so check with your bank.
How do I deposit a cheque at Reading Post Office?
Bring the cheque, a completed deposit slip if your bank requires it, and a cheque deposit envelope for your bank. Hand over the sealed envelope at the branch to receive a receipt.
What is the Change Giving service at the Post Office?
The Change Giving service allows business banking customers to exchange cash for coins at selected Post Office branches when signed up through their bank.
Does Reading Post Office offer in-store pickup?
Yes, the Reading Post Office offers in-store pickup services.
What nearby attractions can I visit around Reading Post Office?
Near the Post Office, you can visit The Ure Museum of Greek Archaeology, a local museum offering cultural experiences, or enjoy shopping at stores like Gap and Jo Malone London.
Are there places to eat near Reading Post Office?
Yes, nearby dining options include Zambrero (Mexican), Cici Noodle Bar (Asian), Kokoro Reading (Japanese), Itsu (Japanese/Asian), and Crumbs café.
What nearby facilities can help me with travel or currency needs?
Thomas Cook travel agents and Kuoni at John Lewis travel services nearby can assist with travel arrangements, complementing the Post Office's foreign currency and travel insurance services.
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