Super customer service and always cheerful and helpful
NN
Nekita
May 1, 2026
5.0
This is a great post office! Yes the queues are sometimes long, but that’s standard at any post office. What makes this place stand out and easy for me is the top level customer service. The family are so kind and helpful — and make all the difference in terms of my experience! I always come here to do all my posting!
SG
Shin G.
Apr 29, 2026
5.0
Gilani has been super helpful and this must be the best post office I’ve visited in UK!
RC
Robert Clayton
Apr 27, 2026
1.0
Had a combined returns label and QR code for the post office to scan and print. They refused to do as the label instructed and said it must be printed. This continued with the rep from the company repeating this to them. The post master was very rude - so much so that the company repeating, who was listening in, immediately refunded me and is raising a formal complaint.
CR
Charlotte Reid
Apr 15, 2026
5.0
Such a great Post Office, lovely helpful staff. Always patient and helps me with any queries I have. Thank you!
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of the Post Office on Wokingham Road?
The Post Office on Wokingham Road is open Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 12:30 PM, and closed on Sundays.
Can I withdraw cash at this Post Office, and are there any charges?
You can withdraw cash depending on your bank's withdrawal limits with no charges taken at the counter by the Post Office, although some banks may apply fees.
How do I deposit a cheque at the Post Office?
Bring the cheque, a completed deposit slip from your bank if applicable, and a cheque deposit envelope available at the Post Office or your bank. Hand over your sealed envelope to receive a receipt.
What is the Change Giving service offered at this Post Office?
The Change Giving service allows business banking customers to exchange cash for coins at the Post Office with selected banks. You need to be registered for this service.
Does the Post Office offer in-store pickup services?
Yes, the Post Office on Wokingham Road offers in-store pickup services.
What payment options are accepted at the Post Office?
The Post Office accepts American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa payments.
Where can I find an ATM near the Post Office on Wokingham Road?
There is an ATM labeled 'ATM (Post Office)' located nearby, convenient for cash withdrawals if you prefer using an ATM.
Are there places nearby where I can exchange currency after visiting the Post Office?
Yes, Post Office Travel Money offering currency exchange services is close to the Post Office on Wokingham Road, suitable for your travel money needs.
What dining options are available near the Post Office if I want to grab a meal?
Nearby you can find various restaurants like Istanbul Grill, Biryani Lounge, Caprinos Pizza Reading, and New Happy Garden, offering Turkish, Indian, pizza, and Chinese cuisine respectively.
Can I find other useful services near the Post Office on Wokingham Road?
Yes, surrounding services include a laptop and mobile phone repair shop, a beauty salon named Rezgas Cut, grocery stores like Big Bazaar, and charity organizations such as Age UK.
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