Waited 35 minutes to drop off one parcel which needed to be injected for return to Amazon via QR code. Plenty self service machines available, but they cannot accept QR code returns. Most of the people queuing for the counter appeared to be in the same boat. A waste of a Friday afternoon.
RB
Rick Burlingham
Apr 15, 2024
1.0
Awful service as always, staff extremely rude
KK
KR
Nov 6, 2023
5.0
Had super efficient service from this Post Office with a special mention for Karolina. Excellent. Thank you
KD
Kelly Dodson
Aug 9, 2023
4.0
I'm giving four stars purely for the poor lass who was running things by herself
She was running back and forth between the post office counter and the self service machines which refused to work properly and were not helped by us dumb customers who couldn't figure out how to work the machines.
She looked so stressed yet she maintained her professionalism.
When I was leaving, a fight in the counter queue was occurring due to the length of the wait and customers getting irate, the self service customers all wanted her attention still also.
This is all to much for one person and you need to give that girl a bonus AND hire
more staff in. That girl is clearly hard working, but there is only so much a person can take and this girl looked like she is at at the end of her tether.
You will.lose a good worker if you don't manage this.
GC
Georgetta Coker
Apr 29, 2022
1.0
One of the worst customer services. I usually go to the post office in harrow because the customer care at this post office is very bad. They choose random times to stop collections. It’s so sad for business owners like myself. A suggestion would be to hire more staff
Frequently Asked Questions About Luton Post Office
What are the operating hours of Luton Post Office?
Luton Post Office is currently closed and does not operate on any day of the week.
Where is Luton Post Office located?
Luton Post Office is located at 61-63 The Mall, Luton, Bedfordshire, LU1 2TF, UK.
What payment methods does Luton Post Office accept?
Luton Post Office accepts American Express, Android Pay, Apple Pay, Cash, Maestro, Mastercard, and Visa payments.
Does Luton Post Office offer pickup and delivery services?
Yes, Luton Post Office offers in-store pickup services.
What categories of services does Luton Post Office provide?
Luton Post Office provides services as a post office, bank, business banking service, courier service, shipping and mailing service.
How can I find more information about Luton Post Office online?
You can visit the Luton Post Office website at https://www.postoffice.co.uk/branch-finder/1331345/luton?campaignid=gmb~bf~1331345~google~na~05022025 for more details.
What notable shops are near Luton Post Office?
Nearby shops include Blue Inc (clothing store), Topshop (retail boutique), and WHSmith (bookstore and office equipment).
Are there any dining options close to Luton Post Office?
Yes, Greenfields Restaurant and Yogoo Natural Frozen Yogurt are nearby, offering British cuisine and frozen yoghurt respectively.
What other services are available near Luton Post Office?
You can find Boots Hearingcare Luton (audiologist), Timpson Mobile Locksmiths, and Max Spielmann photo services nearby.
How can nearby places assist customers visiting Luton Post Office?
Nearby stores like WHSmith for office supplies, restaurants such as Greenfields for meals, and photo services at Max Spielmann provide convenience for customers visiting Luton Post Office.
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