Luton Post Office

Reviews

• TC

  Ted Crilly

  Aug 16, 2024
  1.0
  Waited 35 minutes to drop off one parcel which needed to be injected for return to Amazon via QR code. Plenty self service machines available, but they cannot accept QR code returns. Most of the people queuing for the counter appeared to be in the same boat. A waste of a Friday afternoon.
• RB

  Rick Burlingham

  Apr 15, 2024
  1.0
  Awful service as always, staff extremely rude
• KK

  KR

  Nov 6, 2023
  5.0
  Had super efficient service from this Post Office with a special mention for Karolina. Excellent. Thank you
• KD

  Kelly Dodson

  Aug 9, 2023
  4.0
  I'm giving four stars purely for the poor lass who was running things by herself She was running back and forth between the post office counter and the self service machines which refused to work properly and were not helped by us dumb customers who couldn't figure out how to work the machines. She looked so stressed yet she maintained her professionalism. When I was leaving, a fight in the counter queue was occurring due to the length of the wait and customers getting irate, the self service customers all wanted her attention still also. This is all to much for one person and you need to give that girl a bonus AND hire more staff in. That girl is clearly hard working, but there is only so much a person can take and this girl looked like she is at at the end of her tether. You will.lose a good worker if you don't manage this.
• GC

  Georgetta Coker

  Apr 29, 2022
  1.0
  One of the worst customer services. I usually go to the post office in harrow because the customer care at this post office is very bad. They choose random times to stop collections. It’s so sad for business owners like myself. A suggestion would be to hire more staff

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