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With over 11,500 branches the Post Office is the biggest UK retail network, with more branches than all banks and building societies combined. The Post Office provides services central to peoples’ everyday lives; We offer the UK’s largest fee free cash withdrawal network through our 11,500 branches and over 2000 ATMs and 99% of UK bank customers can access their accounts at the Post Office. We provide financial services including savings, insurance, loans, mortgages and credit cards; Government services; telephony; foreign currency; travel insurance and mail services. Post Offices branches remain highly valued and trusted, and are the focal point of many communities.
Terrible slow slow service and getting worse with new staff who haven’t got a clue!
FM
Fiona McLean
Sep 25, 2024
2.0
I’m not sure what’s happened to this shop and post office. Main gentleman serving seemed nice and polite but the two ladies serving were brusque and rude. Older lady never smiles and talks loudly in Urdu. You don’t feel welcome. Regarding the post office, it’s as if equipment doesn’t work, parcels are chucked in corner. The post office serves the community but I always feel it’s easier to go elsewhere.
AW
Alisdair Watson
Mar 11, 2023
1.0
Avoid at all costs. Poor service, consistantly lost my parcels, then as soon as I get in contact with the seller they magically find it. Worst post office I've ever used.
Frequently Asked Questions About Downfield Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Downfield Post Office?
Downfield Post Office is open Monday to Saturday from 09:15 to 20:00, and Sunday from 10:30 to 20:30.
What payment options are accepted at Downfield Post Office?
The Post Office accepts American Express, Android Pay, Apple Pay, Cash, Maestro, Mastercard, and Visa.
Can I withdraw cash fee-free at this Post Office branch?
Yes, the Post Office provides the UK's largest fee-free cash withdrawal network through its branches including Downfield Post Office.
How can I deposit a cheque at Downfield Post Office?
Bring the cheque, a completed deposit slip from your bank if applicable, and a cheque deposit envelope to the Post Office. Hand over the sealed envelope and you will receive a receipt.
Does Downfield Post Office charge for cash withdrawals?
No, cash withdrawals at the Post Office counter do not incur charges, but your bank might. Please check with your bank for details.
What is the Change Giving service at Downfield Post Office?
Business banking customers can exchange cash for coins at Downfield Post Office using the Change Giving and Change Giving "Lite" services, available with selected banks.
Is in-store pickup available at Downfield Post Office?
Yes, Downfield Post Office offers in-store pickup services.
What nearby restaurant options are available around Downfield Post Office?
Near Downfield Post Office, you can visit Golden Star (Chinese restaurant), Royal Curry Takeaway (fast food restaurant), and Delhi Darbar (restaurant) for dining options.
Which nearby places can I visit after my visit to Downfield Post Office?
You might enjoy visiting The Downfield or Doc Stewarts for a pub experience, or check out local shops like Downfield Mini Market, Best-one.
How can I get to Downfield Post Office using local transport or taxi?
You can use the Dundee City Cab taxi service located nearby to reach Downfield Post Office conveniently.
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