The service in the post office is awful my parcels arrived 31/12/25 and I was refused my parcel. Went to collect today 03/1/26 refused again. Then they admitted they couldn’t find them. Avoid! use another post office something going on here.
PD
Patryk D
Dec 31, 2025
1.0
I’d be embarrassed if I was the owner the staff are the face of the business and are disrespectful and rude swearing at other employees in the work space shouldn’t be tolerated. Refused my own parcels due to only being allowed to serve customers for electric & gas. Never heard such rubbish in my life. Failed to tell myself and others this that stood in the que.
HR
Heather Reid
Dec 10, 2025
3.0
Need to know the post office now opens at 8am in the morning not as advertised as 7am
BK
Bartek Kleszcz
Aug 21, 2025
1.0
I’ve used this shop several times to send Royal Mail parcels, but almost every visit has been frustrating. The staff are often unhelpful and refuse to accept certain packages without giving a clear reason. They always seem to be in a rush, and surprisingly, the Royal Mail counter is closed during lunch hours, which makes no sense
JC
Juanchi Consoli
Feb 5, 2024
2.0
The post office is part of a small convenience store. Staff was not polite nor helpfull. They seem to always be in a rush. They were not well informed in all the different postage methods supported by their courrier service
Frequently Asked Questions About Woodend Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Woodend Post Office?
Woodend Post Office is open Monday to Saturday from 7:00 AM to 12:00 PM and 1:00 PM to 8:00 PM, and on Sunday from 8:00 AM to 5:00 PM.
Does Woodend Post Office charge fees for cash withdrawals?
No, Woodend Post Office does not charge fees for cash withdrawals at the counter, but some banks may charge. Please check with your bank directly for details.
How can I deposit a cheque at Woodend Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip from your bank if required, and a cheque deposit envelope for your bank to the branch. Hand over the sealed envelope and receive a receipt for your deposit.
What payment methods are accepted at Woodend Post Office?
Woodend Post Office accepts American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa payments.
What is the Change Giving service at Woodend Post Office?
The Change Giving service allows business banking customers to exchange cash for coins at Woodend Post Office with selected banks. There is also a 'Lite' version for regular coin exchange needs.
Can I pick up orders in-store at Woodend Post Office?
Yes, Woodend Post Office offers in-store pickup services for your convenience.
What nearby stores can I visit along with Woodend Post Office?
Nearby stores include Family Shopper and Premier Woodend, both convenience stores where you can shop for essentials before or after your visit to Woodend Post Office.
Are there food options near Woodend Post Office?
Yes, you can find several food options nearby such as Woodend Fish Bar, Woodend Fast Foods, Fusion Chinese Restaurant, and Crema Cafe and Ice Cream.
How can nearby transport options help me get to Woodend Post Office?
The nearby Rousay Drive offers transportation and parking options, making it easier for customers to reach Woodend Post Office conveniently.
What nearby services might be useful during a visit to Woodend Post Office?
Nearby services include Timpson Key Machine for locksmith needs, Max Spielmann for passport and visa photos, and local beauty salons like Salon 107 and Hair By Kerry for personal care.
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