Send a letter from £1.25 and a small parcel from £4.19
Brand Certified
Castlegate Post Office
1.8(40 reviews)
Certified by Castlegate Post Office • Aug 16, 2026
Business Details
17 Union Street, Aberdeen, ABD
AB11 5BU, United Kingdom
Certified by Castlegate Post Office • Aug 16, 2026
+44 3457 223344
Certified by Castlegate Post Office • Aug 16, 2026
https://www.postoffice.co.uk/branch-finder/0115010/castlegate?campaignid=gmb~bf~115010~google~na~05022025
Certified by Castlegate Post Office • Aug 16, 2026
About
Certified by Castlegate Post Office • Aug 16, 2026
Post OfficeBusiness Banking ServicesBankShipping ServiceCourier Service
Location
Certified by Castlegate Post Office • Aug 16, 2026
Hours
Certified by Castlegate Post Office • Aug 16, 2026
MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed
SaturdayClosed
SundayClosed
Reopen Date12/31/2032
Products & Services
1 list · 7 items
Reviews
1.8
40 reviews
5 stars
4
4 stars
5
3 stars0
2 stars
1
1 star
30
- ROriva orlaJan 30, 20211.0Terrible experience trying to post something within the advertised postal service hours, with the shopkeeper berating me at length. Would sooner take a walk to another shop than risk a second encounter.
- AMAmy MJan 14, 20211.0Won’t be going here again. Rude customer service.
- CMClarke McRobbOct 8, 20201.0Make up the opening hours as they go along, no single listing is correct, it takes multiple visits to finally catch them open, do not rely on them to function competently as a post office. Update: Yesterday was told 9am-2:30, arrived at 9 to be told actually it was 9:30 to 2:30 today. Called after 9:30 to ensure these times were correct and have been told they've changed their minds and close at 2 today. Both staff spoken to very rude, they really just don't care. An embarrassment to the post office.
- MDM DSep 21, 20201.0The rudest customer service. Appalling behavior towards customers. The blonde lady at the front desk is always moody and unhelpful. It's disgrace to keep shops operating in this attitude. I wonder if there is any management in place. It's better to walk in town and get served by nice people in Saint Nicola's post office.
- DDDagmaraFeb 21, 20201.0I have never been served by a nice person at this post office. The staff is incredibly rude and their behaviour is unacceptable. The post office is never opened when it should be. I would avoid going to this branch at all costs.
Frequently Asked Questions About Castlegate Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Castlegate Post Office?
Castlegate Post Office is open every day from 07:00 to 23:00.
Can I withdraw cash at Castlegate Post Office and are there any charges?
You can withdraw cash at Castlegate Post Office, but the amount depends on your bank's withdrawal limits. There are no charges from the Post Office, but your bank may charge. Please check with your bank.
How do I deposit a cheque at Castlegate Post Office?
Bring your cheque, a deposit slip if required by your bank, and a cheque deposit envelope to the branch. The Post Office will give you a receipt for your sealed envelope.
What payment methods are accepted at Castlegate Post Office?
They accept American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa.
Does Castlegate Post Office offer in-store pickup services?
Yes, Castlegate Post Office offers in-store pickup services.
What is the Change Giving service offered at Castlegate Post Office?
Business banking customers can exchange cash for coins using the Change Giving or Change Giving “Lite” services at selected Post Office branches.
How can nearby cafes and restaurants like Union Cafe & Bistro enhance my visit to Castlegate Post Office?
After your visit to Castlegate Post Office, you can relax or grab a coffee and meal at nearby Union Cafe & Bistro, making your trip more convenient and enjoyable.
How can nearby hotels help if I am visiting Castlegate Post Office from out of town?
Nearby hotels such as Royal Athenaeum Suites, The Kennels, and City Hotel Aberdeen provide convenient accommodation options close to Castlegate Post Office.
Are there any nearby bars or pubs to visit after coming to Castlegate Post Office?
Yes, you can visit nearby bars like Fierce Bar Aberdeen, BrewDog Aberdeen Castlegate, or The Athenaeum to enjoy a drink after your visit.
What nearby services might assist with travel or tourism while visiting Castlegate Post Office?
Nearby travel and tourism services include VisitScotland Aberdeen iCentre, Aberdeen Town House, and Aberdeenshire Tours, which can help plan your visit to the area.
Brand Certified Facts from Castlegate Post Office
This information is certified by Castlegate Post Office and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 16, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website