United States Postal Service

3.5
183 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 225 Parkway 575 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
225 Parkway 575, Woodstock, GA
30188, United States

Hours

Reviews

3.5
183 reviews
5 stars
101
4 stars
13
3 stars
7
2 stars
6
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, several reviews highlighted instances of rudeness and unprofessional behavior from specific employees.

Efficiency

Customers frequently noted quick service and minimal wait times, with many expressing satisfaction with the speed of processing their packages.

Package Issues

There were multiple complaints regarding lost packages and difficulties in reaching customer service for assistance, leading to frustration among customers.

Staff Consistency

Some employees, particularly Clement, received high praise for their exceptional service, while others were criticized for their negative attitudes.

Facility Condition

The post office was described as clean and well-maintained, although some customers mentioned a need for updates and improvements.
  • LK
    Lauren Kang
    Oct 12, 2025
    5.0
    I come by a LOT... pretty much everyday (I'm selling stuff to clean out my closet) and every time they still treat me with super kind, respectful, and fast service! Even when I made a mistake regarding packaging they were super willing to help find something that works at no extra cost! I love THIS post office. I'd drive further just to go to this one 🫶
  • EF
    Elizabeth Floyd
    Oct 1, 2025
    2.0
    Today I went in to ship a package, and this was my very first time doing so. As you can imagine, I wasn’t sure on how the process worked. I got called up by the woman on the far right at the desk. Immediately she was so rude! I was very respectful, and was met with such an unprofessional attitude. I pulled my card out, not to pay, but to prepare to do so. She immediately noticed and said “no, do not do that right now” with such an attitude. The whole experience was just awful really.
  • TC
    Tom Crawford
    Sep 19, 2025
    5.0
    Don't get cranky about the parking lot or waiting in line. The clerks will treat you right.
  • JB
    Jennifer Boyles
    Sep 13, 2025
    5.0
    I've always have good customer service when I go to this location. Everyone is welcoming and knowledgeable when I ask them about the mail services. I have never had a bad experience, 10/10 would always recommend.
  • RB
    Rob Brown
    Sep 9, 2025
    1.0
    Lost my package and can’t even a hold of anyone

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.