United States Postal Service

3.5
185 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 225 Parkway 575 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
225 Parkway 575, Woodstock, GA
30188, United States

Hours

Reviews

3.5
185 reviews
5 stars
103
4 stars
13
3 stars
7
2 stars
6
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individual employees like Clement for their exceptional service.

Mixed Experiences

While some customers reported positive experiences, others faced rude or unprofessional behavior from specific staff members, leading to dissatisfaction.

Efficiency

Customers appreciated the quick service and efficient handling of transactions, with many noting that lines moved quickly.

Package Issues

Several reviews mentioned problems with lost packages and difficulties in communication regarding mail delivery, indicating a need for improvement in package handling.

Facility Condition

Some feedback pointed out that the building could use updates, though many found the location clean and pleasant.
  • NK
    Nathan Kloos
    Dec 26, 2025
    5.0
    Best post office in America.
  • AY
    A Yoakum
    Nov 25, 2025
    5.0
    I live in Kennesaw but drive and extra 4 miles to this post office 4-5 times a week because of the great service from the team there. Never had a package lost, always get greeted with a smile, and they are quick.
  • LK
    Lauren Kang
    Oct 12, 2025
    5.0
    I come by a LOT... pretty much everyday (I'm selling stuff to clean out my closet) and every time they still treat me with super kind, respectful, and fast service! Even when I made a mistake regarding packaging they were super willing to help find something that works at no extra cost! I love THIS post office. I'd drive further just to go to this one 🫶
  • EF
    Elizabeth Floyd
    Oct 1, 2025
    2.0
    Today I went in to ship a package, and this was my very first time doing so. As you can imagine, I wasn’t sure on how the process worked. I got called up by the woman on the far right at the desk. Immediately she was so rude! I was very respectful, and was met with such an unprofessional attitude. I pulled my card out, not to pay, but to prepare to do so. She immediately noticed and said “no, do not do that right now” with such an attitude. The whole experience was just awful really.
  • TC
    Tom Crawford
    Sep 19, 2025
    5.0
    Don't get cranky about the parking lot or waiting in line. The clerks will treat you right.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.