Brand Certified
The UPS Store
2.5(128 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
12195 Highway 92, Woodstock, GA
30188, United States
Certified by The UPS Store • Mar 01, 2026
(770) 592-4644
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/ga/woodstock/12195-highway-92
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3513 in Woodstock offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .
Details
- DeliveryNot available
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
2.5
128 reviews
5 stars
44
4 stars
3
3 stars0
2 stars
3
1 star
78
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently poor customer service, with specific complaints about rude and unhelpful staff.
Employee Behavior
Several customers reported negative experiences with specific employees, particularly a red-haired male employee, citing rudeness and unprofessionalism.
Service Efficiency
While some customers praised the efficiency of service during busy times, many others experienced delays and issues with service availability.
Pricing Issues
Customers expressed dissatisfaction with unexpected charges for services like printing labels, which they felt were excessive compared to competitors.
Management Response
There were complaints about management's lack of responsiveness to customer feedback and issues, leading to a perception of neglect towards customer satisfaction.
- HRHira RanaFeb 9, 20261.0The guy with dreadlocks is so incredibly rude. Woodstock is such a nice area overall but goodness you get bad customer services at this location. This guy is miserable. He reminds me of an employee I once had who just didn’t want to be there. He doesn’t want to go out of his way. He charged me to print out a label which maybe was necessary. But $3? I don’t even pay that much at staples. I am clearly very pregnant right now and he could see I was struggling over all. But he had no remorse. I see Why this location has 2 stars.
- DADenise Ardolino-HillFeb 6, 20265.0I love mailing my packages from the UPS store. The employees are always very helpful and courteous. I no longer use USPS. I don't have much trust in them. It's sad but at least I have the UPS stores that I can truly depend on. Thank you for all that you do.
- KMKay MDec 31, 20255.0Its New Years Eve 2025 and Kendrick is ALONE doing an amazing job helping everyone in line. Thank you for being so kind during what Im sure is a stressful day. You are a true Rockstar! Happy New Year to you sir!
- LSLarry SykesDec 5, 20251.0Dude with dreadlocks needs to get a new job. I've been there several times and he is not someone who you should put in front of customers. He just doesn't want to be there, or his life is terrible, or both. When i see him, i go home and come back hoping he's not there. This has forced me and my company to go to FedEx. Sad. Hope he gets help for his issues.
- CFCal FrazierDec 2, 20251.0Red bearded employee was rude and sassy to me today for no reason. I accidentally opened a thing I shouldn’t have and he scolded me and told me not to touch things that weren’t mine and hand flipped my receipt at me. Hopefully they get some people who aren’t disrespectful and don’t power trip. I actually see in the reviews here other people complaining about his behavior, so I’m not really sure why he’s still working for you.
Frequently Asked Questions About The UPS Store
What services does The UPS Store #3513 in Woodstock offer?
The UPS Store #3513 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, computer access, and passport/photo ID services.
Where is The UPS Store #3513 located?
It is located at 12195 Highway 92, Ste 114, Woodstock, GA 30188, USA.
What are the regular business hours of The UPS Store #3513?
Monday to Friday from 8:30 AM to 6:30 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays.
Which payment methods are accepted at The UPS Store #3513?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Is The UPS Store #3513 open on major holidays?
The store is closed on some holidays including November 27, 2025, December 25, 2025, December 31, 2025, January 1, 2026, and January 19, 2026, but open on others such as November 11, 2025 and December 24, 2025.
Can I find nearby restaurants when visiting The UPS Store #3513?
Yes, Crave Burgers and Wings and Ichiban Grill - Hibachi & Sushi are nearby options for American and Asian cuisine, respectively.
Are there any shredding services near The UPS Store #3513?
Yes, Shred Nations provides shredding services nearby, complementing The UPS Store's document shredding options.
What local businesses near The UPS Store #3513 offer home services?
Nearby home service businesses include Mo Knows Roofing, Green Summit Contracting, and AccuAir Heating and Cooling.
How can I contact The UPS Store #3513?
You can call their main phone at +1 770-592-4644 or email store3513@theupsstore.com.
Does The UPS Store #3513 offer mailbox rental services?
Yes, mailbox rentals and mailbox services are available at this location.
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