United States Postal Service

4.5
46 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2929 Old Post Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2929 Old Post Rd, Winston, GA
30187, United States

Hours

Reviews

4.5
46 reviews
5 stars
39
4 stars
2
3 stars
0
2 stars
1
1 star
4
  • LD
    Lena Daniels
    Dec 15, 2025
    5.0
    Omg I heard a girl yelling out in the lobby! I couldn’t let that post pass. Because she lost her receipt.I have only had the best experience here in Winston, from everyone! They go way above what’s required of them. Screaming at someone seems to be the thing to do, always someone else’s fault. - This is why we lose good help. Trauma or not doesn’t mean you can take it out on everyone else, maybe they had trauma too! Wow!
  • KA
    Kmichelle Artistry
    Dec 12, 2025
    1.0
    The blonde head white lady that is in there is terrible at her job and has terrible customer service I don’t know her name and don’t care too . I lost my tracking number and went up there after I was misled to think they could look it up. I was upset but I wasn’t mean to her , she didn’t tell me I could do a missing mail search. I asked her is she knew that was possible she says you could do it online ? Why wouldn’t you tell me that before walking out of the office ? I work customer service and would do anything to help my customers. Then she said “ I did everything I could to help you”. Then she said “ Next time why don’t you not lose your tracking number”. I have short term memory loss due to trauma ! Not that’s it’s your business ! HORRIBLE !
  • AA
    Anh
    Nov 12, 2025
    5.0
    For the first time applying for a passport, Ms. Jacque was very kind and helpful
  • CL
    Chere L. LeViner
    Oct 9, 2025
    5.0
    I went to file for a passport, and when first trying to submit the application, first of all, they don't print your online filled application, your birth certificate has to be complete with your mother and father's name, and city, and state of birth. State ID is required also. Rebecca, worked with me the first time, because I had to order from my state what is called a full length birth certificate (as I explained above). So, in returning today, I was able to file for Passport Book and get photo for it with no problem. To get passport book $183.05. Thank you Rebecca for all your help 🙂.
  • TO
    Titus O
    Jul 14, 2025
    5.0
    ⭐ ⭐ ⭐ ⭐ ⭐ Exceptional Service from Rebecca! I recently visited the Winston, GA Post Office for passport renewal assistance and was blown away by the outstanding service from Rebecca. From the moment I walked in, she was professional, knowledgeable, lively and incredibly patient, answering all my questions and ensuring my application was error-free. She went above and beyond to double-check documents, provide clear instructions, and offered helpful tips. It’s rare to encounter someone who takes such pride in their work, and Rebecca truly exemplifies what excellent customer service should be. Rebecca, is an absolute asset to the USPS team! Thank you for making this process so seamless!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.