United States Postal Service

2.4
131 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 101 N Broad St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
101 N Broad St, Winder, GA
30680, United States

Hours

Reviews

2.4
131 reviews
5 stars
33
4 stars
9
3 stars
7
2 stars
6
1 star
76

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight consistently rude and unhelpful staff, leading to a negative customer experience.

Delivery Issues

Customers frequently report problems with package delivery, including misdelivered items and lack of timely service.

Accessibility

The post office is noted to be not wheelchair accessible, with inadequate facilities for those with disabilities.

Staff Competence

There are complaints about staff incompetence, including failure to follow USPS protocols and poor handling of packages.

Mixed Experiences

While some customers report positive interactions with specific employees, the overall sentiment is largely negative.
  • KC
    kevin c
    Nov 3, 2025
    1.0
    Unfortunately, the USPS continues to disappoint when it comes to package handling. I received a school book today, and the postal carrier forced it into my mailbox, bending the book and deforming the box. At this point, USPS is tied with FedEx as one of the worst shippers I’ve dealt with.
  • BM
    Blue Eyes Matter
    Sep 4, 2025
    4.0
    I needed to purchase 5 stamps and the employee got pissy that I did not want to buy the whole book of stamps and she had to tear apart the already perforated sheets the stamps are on.
  • DD
    danzindaze
    Aug 26, 2025
    1.0
    y’all need to fire the blonde lady. i run a small business and im always procrastinating going in because of her attitude. its insufferable and yall need to find people who actually want this job instead of giving it to rude people like her.
  • AL
    Andrew Lewis
    Aug 20, 2025
    2.0
    Nice workers but extremly disorganized
  • AJ
    Autumn Johnson
    Aug 15, 2025
    2.0
    Not wheelchair Accessible... may have handicap parking but no ramp for people in a wheelchair

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.