The UPS Store

Reviews

• LD

  Leah Dowdy

  Nov 6, 2025
  1.0
  The younger blonde lady working is super rude & not helpful at all. Worst customer service I’ve had in a while
• CG

  Country Gypsy

  Jun 30, 2025
  1.0
  This location is an Amazon drop-off location that’s stuck back in time. Amazon is changing their return policy, and telling customers to “figure it out yourself” is very unprofessional. I watched this happen three times in the short period I was there. Also, get an internet service that works! The service and the ladies working are less than to be desired. If you don’t want the traffic, don’t sign-up to be a return location. Just because you monopolize the area; give some respect for your local community!
• WL

  William Chase “Dr. C” Lovejoy

  Jun 23, 2025
  5.0
  Employee turnover is expected in this day and age; however, I hope this UPS store retains the young lady, Haley B, who helped me today. I showed up with a plethora of Amazon returns both with QR codes and labels I had to produce with multiple boxes. The store was busy and had 3 customers before me and 4 in line when I was leaving. She was focused, absolutely on point helping me, and never became flustered or rude despite the fact that the air conditioning was on the fritz and it must have been ~85degrees. A++ And to note, I have had nothing but neutral or positive experiences at this store. Doesn't hurt to be a courteous customer.
• PH

  page hand

  Oct 15, 2022
  5.0
  This place was awesome, the staff was super friendly, they helped me every step of the way with Shipping my Poshmark orders, when the Madison USPS wouldn't help me. I will highly recommend this store. Great job guys !
• JL

  Joe Londeree

  Dec 25, 2019
  5.0
  These folks are great. Always quick and easy to get in and out. Very friendly staff. They even have good parking near the door.

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