Brand Certified
United States Postal Service
1.8(365 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
904 Russell Pkwy, Warner Robins, GA
31088, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 904 Russell Pkwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.8
365 reviews
5 stars
52
4 stars
11
3 stars
18
2 stars
20
1 star
264
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several experiences highlighting dismissive attitudes and lack of assistance.
Delivery Issues
Numerous complaints about lost or misdelivered packages, with customers expressing frustration over mail not arriving or being sent to incorrect addresses.
Long Wait Times
Customers frequently mentioned long lines and slow service, often citing understaffing as a major issue.
Mixed Experiences
While some customers praised specific employees for their helpfulness, overall experiences varied greatly, with many expressing dissatisfaction.
- JTJames TingerthalFeb 23, 20264.0if you drop off pre-paid packages, skip the line and put on the counter
- SWScott WightwickFeb 20, 20265.0Big shout out and thank you to Sonja and the team at United States Postal Service Warner Robins. Our parcel wasn't delivered to our address and we got a message saying it would be returned to sender. Rocked up to the Warner Robins post office just before 6pm on a Friday night and Sonja was so friendly and wonderful, took our details and went and retrieved our parcel before it could be returned. Fantastic service. She also made a special note for the driver who covers our address to ensure any future deliveries would not be returned because we are staying at an AirBnB.
- BBBFeb 19, 20264.0This post office has a 24/7 kiosk which is not found at other area post offices. The line inside can be long, especially if a family is getting a passport application filled out. Any mail that seems to transit Mecon or Atlanta will take much longer than anywhere else I've ever seen in the country. For some reason those two places cause extended delays in mail. You can get stuff to Europe faster than you can within Georgia.
- QDQuintorrio DavisFeb 15, 20261.0Check out where the post office delivered my package. Of course I didn’t receive it. 300 Wynn Place Driver
- CCCraigDec 29, 20251.0People that was working in there on December 29th 2025 need to find a different profession! I tried to ship a compound bow which I've shipped at least a dozen through USPS before but these people want to act like it was a firearm and they wouldn't ship it! Will be making a formal complaint through corporate
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 904 Russell Pkwy?
You can send mail and packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more.
Can I apply for a passport at this Post Office?
Yes, this location accepts first-time U.S. passport applications and can take your passport photo by appointment.
Is an appointment required for passport services here?
Most passport services require an appointment through the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours of the USPS location at 904 Russell Pkwy?
Open Monday to Friday from 8:30 AM to 6:00 PM, Saturday from 9:00 AM to 3:00 PM, and closed on Sundays.
How can I get a PO Box at this Post Office?
You can apply online or in person with two valid forms of ID. Online applications begin at https://www.usps.com/manage/po-boxes.htm.
Are PO Boxes accessible after regular business hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but availability can vary; please check with your local office.
Where is the nearest hotel if I need accommodation near this Post Office?
TG Elite Management, a hotel and service apartments, is located nearby for your lodging needs.
Are there any places to eat near the Post Office at 904 Russell Pkwy?
You can find several nearby restaurants such as Taco Bell, Mr. Smoothie N More, and Sharks Fish & Chicken for fast food, smoothies, and seafood.
What local services are available close to the USPS location?
Nearby services include appliance repair at Appliance Magic, landscaping by Southern Scapes Landscaping LLC, and automotive services like Five Star Ford Service.
Where can I find more information or schedule an appointment online for USPS services?
Visit https://tools.usps.com/rcas.htm to schedule passport appointments or https://www.usps.com/manage/po-boxes.htm to manage PO Boxes.
Brand Certified Facts from United States Postal Service
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