United States Postal Service

1.8
357 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 904 Russell Pkwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
904 Russell Pkwy, Warner Robins, GA
31088, United States

Hours

Reviews

1.8
357 reviews
5 stars
50
4 stars
9
3 stars
18
2 stars
20
1 star
260
  • KH
    Keri Holt
    Sep 27, 2025
    5.0
    I rarely post reviews but I wanted to shout out Jennae(sp?). She was awesome! I had a passport appointment 09/27/2025 and don’t think I had the right documents but I felt she went above and beyond to help me! She made sure my application was submitted and I really felt like she wanted to help. She was very polite and I asked for her name and told her how nice she was. I’m not really sure about others’ experience because this was my first time there, but I had an awesome experience with her. Hopefully someone there or her reads this and knows she has great customer service!
  • KL
    Kimberly Lake
    Sep 22, 2025
    5.0
    I needed to get a passport, and even though I wasn’t able to get a walk-in appointment, TyKeisha was extremely helpful in assisting me with scheduling one.
  • LD
    Losing Drea
    Aug 24, 2025
    5.0
    The team consistently demonstrates a commitment to service, proactively seeking solutions even amidst logistical challenges, the source of which is currently under investigation. The facility maintains a high standard of cleanliness and organization, with readily available supplies and shipping essentials. Furthermore, the staff consistently fosters a positive and welcoming environment for all patrons.
  • JV
    Juan Vazquez
    Aug 18, 2025
    1.0
    White woman up front was extremely rude and unhelpful
  • SH
    Sabina Heinsen
    Aug 11, 2025
    1.0
    I NEED TO TALK TO CUSTOMER SERVICE NOT A USLESS ROBOT.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.