The UPS Store

4.5
355 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3688 in Warner Robins offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Target And Academy Sports Shopping Center.

Details

  • DeliveryNot available
  • Curbside pickupAvailable
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
2929 Watson Blvd, Warner Robins, GA
31093, United States

Hours

Reviews

4.5
355 reviews
5 stars
299
4 stars
11
3 stars
4
2 stars
2
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff consistently received praise for their friendly, helpful, and professional service, with specific mentions of employees like Alex, Erica, and Amanda.

Efficiency

Customers noted the quick service and short wait times, even during busy periods, highlighting the store's ability to manage high volumes effectively.

Positive Atmosphere

Many reviews emphasized the welcoming and cheerful environment created by the staff, contributing to a pleasant customer experience.

Mixed Experiences

While most feedback was positive, there were a few negative experiences reported, particularly regarding rude interactions and issues with package handling.
  • AP
    Andrew Pickens
    Jan 5, 2026
    5.0
    I rent a mailbox here, so I visit the store regularly. Alex is top notch with his customer service skills! His friendly personality and professionalism shines through on a daily basis. Along with his colleagues, they make this store more than a drop off box for UPS.
  • TK
    Tamm Kenn
    Dec 18, 2025
    5.0
    Every time I went in the store as Christmas was about 2 1/2 weeks away, all employees were working continuously to keep the lines moving and getting people taken care of as if each one mattered and took the time to what was needed in every aspect of each customer a needs and Still had a short wait. I come to this store because they have their priorities together. Thank you all staff members there you deserve to be aware of the fact that that you were all on point each time I came in. Merry Christmas and Happy New Year, keep up the good work And camaraderie with those you work with it shows. I worked retail for many years years so I know what it is to work during the holidays pat yourself on the back!
  • DJ
    Dante Johnson
    Dec 18, 2025
    5.0
    After hard day I came in to drop some things off to this location bc I was having trouble with the staff at another location. When I got to this store I waited in line and it was made busy but they knocked that out in no time and when it was my turn I was greeted by this young lady rose who helped me with everything no attitude or nothing even though it took a min I appreciated u rode thank u for making my day
  • SJ
    Skyla & Jarneeka
    Dec 17, 2025
    5.0
    I had excellent customer service from Alex H. at The UPS Store, location 3688. He helped me choose the perfect box for a gift, and when I returned to ship the package, he took the time to explain my different shipping options. Even though there was a long line, once I reached the counter, I felt like I had his full attention. His patience and professionalism truly stood out.
  • RR
    Red
    Dec 16, 2025
    5.0
    This UPS Store is honestly one of the quickest and kindest mail stores I’ve ever been to. Alex, Alicia, and Rose are always there to help and consistently go above and beyond to make the process easy and stress-free. They’re patient, friendly, and genuinely care about their customers, which makes every visit a great experience. I always leave feeling taken care of and confident that my packages are in good hands.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #3688 in Warner Robins offer?

The UPS Store #3688 provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.