Business Details
About
Water Cooler Supplier
Easy to use and conveniently located outside PUBLIX 0145. Our self-serve refill water station provides fresh filtered drinking water in 1, 3 or 5-gallons.
Location
Reviews
1.0
1 reviews
5 stars0
4 stars0
3 stars0
2 stars0
1 star
1
- IKI am blessed KaCDec 8, 20251.0DO NOT SIGN UP WITH THESE PEOPLE!!! I am extremely disappointed with my experience and strongly advise others to think twice before signing up. Do NOT sign up with this company. I registered for a water delivery service offered inside Sam’s Club. I paid a $20 down payment, and the salesperson clearly explained that this fee would be applied to my first bill. He assisted me in downloading the app and walked me through the monthly charges: $20 for two 5-gallon bottles and $9 for the dispenser rental—charges that were supposed to occur upon delivery of the equipment and water. To this day, I have received nothing—no water, no dispenser, no delivery. Worse yet, it has been incredibly difficult to reach anyone who can help. After multiple calls, I was told that I had not been billed and that I now needed to pay $32 to start service. When I reminded the representative that charges were supposed to happen at delivery, she insisted I needed to have the funds available for a “hold,” and claimed it still wouldn’t count as billing until delivery. The lack of communication, clarity, and consistency has been unacceptable. At this point, I feel misled and frustrated. A simple service should not require this much effort, nor should customers be told conflicting information at every step. I truly hope the company improves its customer service and onboarding process, but based on my experience, I cannot recommend them.
Frequently Asked Questions About Primo Water Refill-Closed
What products are available at Primo Water Refill in Villa Rica?
Primo Water Refill offers fresh filtered drinking water available in 1, 3, or 5-gallon containers, including empty jugs for refill.
Where is Primo Water Refill located?
Primo Water Refill is located at 2000 Mirror Lake Blvd, Villa Rica, GA, 30180, USA, outside Publix 0145.
What are the payment options accepted at Primo Water Refill?
They accept American Express, Apple Pay, Cash, MasterCard, and Visa payment methods.
What languages are supported at Primo Water Refill?
The services are available in English and Spanish to accommodate diverse customers.
What are the operating hours of Primo Water Refill?
Primo Water Refill follows the retailer location hours of the Publix it is located outside of.
What services does Primo Water Refill provide?
They provide water refill services for bottled water and jugs using self-serve refill water stations.
How can I contact Primo Water Refill for more information?
You can reach them by phone at +18442377466 or email social@primowater.com.
What nearby dining options can I visit before or after refilling water at Primo Water Refill?
Nearby restaurants include La Fiesta Mexican Restaurant, China Wok Chinese Restaurant, WNB Factory burger restaurant, and Sumo Japanese Steakhouse.
Are there any nearby amenities that can help customers plan their visit to Primo Water Refill?
Yes, the location is near Presto! ATM for cash access, Western Union for financial services, and Redbox rental kiosks for entertainment rentals.
What nearby wellness or beauty services are available around Primo Water Refill?
Nearby options include Great Clips hair salon, Avaas Spa and Tan, Venus Tanning Salon, and Signature Nails & Spa for beauty and wellness needs.