United States Postal Service

2.0
211 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 3698 Inner Perimeter Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3698 Inner Perimeter Rd, Valdosta, GA
31602, United States

Hours

Reviews

2.0
211 reviews
5 stars
40
4 stars
10
3 stars
5
2 stars
9
1 star
147

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, particularly in the passport section, leading to frustration and dissatisfaction.

Delivery Issues

Numerous complaints about packages being delivered to the wrong address or not delivered at all, with some packages reported as lost.

Long Wait Times

Customers frequently mentioned long lines and understaffing, especially during peak hours, resulting in delays and poor service.

Mixed Experiences

While some customers praised individual staff members for their helpfulness, the overall sentiment indicated a lack of consistent quality in service.
  • SI
    stuff it
    Jan 5, 2026
    1.0
    Terrible people working here at this location
  • SC
    Sage Cordova
    Dec 22, 2025
    1.0
    Picked up my mail and the African American lady working the window called me a smart ass after I couldn't hear her through her mumbling, mask and the plastic barrier in-between us. Was insanely rude for no reason. She needs to be re-trained on customer service
  • JB
    Juulie Burt
    Nov 25, 2025
    2.0
    Went to the Post Office to purchase Global (International) Stamps and was told they were out. The employee stated that she was going to write a note for her Supervisor to order more... well it's not like Christmas happens every year at this time... you need to do better!
  • DM
    Dean Marshall
    Nov 9, 2025
    1.0
    7 items of the last 6 months have vanished. Customer support doesnt exist.
  • SL
    Still Lovehard
    Oct 31, 2025
    3.0
    We have the laziest postal workers in the state have to be. They will deliver to wrong door purposely phones never answered long lines hold mail in a P.O. Box that you never asked or pay for.. just a lot of mess

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.