United States Postal Service

2.0
209 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 3698 Inner Perimeter Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3698 Inner Perimeter Rd, Valdosta, GA
31602, United States

Hours

Reviews

2.0
209 reviews
5 stars
41
4 stars
10
3 stars
5
2 stars
8
1 star
145

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, particularly in the passport section, leading to frustration and dissatisfaction.

Delivery Issues

Numerous complaints about packages being delivered to the wrong address or not delivered at all, causing significant inconvenience.

Long Wait Times

Customers frequently mentioned long lines and understaffing, especially during peak hours, resulting in delays and frustration.

Communication Problems

Customers expressed difficulty in reaching the post office by phone, with many reports of calls going unanswered.

Mixed Experiences

While some customers praised individual staff members for their helpfulness, the overall sentiment leaned towards negative experiences.
  • MM
    Mikell Millions
    2 days ago
    5.0
    I'm a new seasonal employee. I'm learning alot.
  • DM
    Dean Marshall
    Nov 9, 2025
    1.0
    7 items of the last 6 months have vanished. Customer support doesnt exist.
  • SL
    Still Lovehard
    Oct 31, 2025
    3.0
    We have the laziest postal workers in the state have to be. They will deliver to wrong door purposely phones never answered long lines hold mail in a P.O. Box that you never asked or pay for.. just a lot of mess
  • TJ
    Tiffany Jones
    Sep 9, 2025
    5.0
    I can’t say enough good things about this post office! The staff here go above and beyond every single time. They even help me put my packages in the big bin, which is such a huge help when some are really heavy. Everyone I’ve interacted with has been kind, generous, and genuinely cares about making the process smooth and stress-free. It’s rare to find this level of service these days, and I truly appreciate their effort. Highly recommend this location!
  • MD
    Michael Dodd
    Sep 7, 2025
    1.0
    I bought a PO Box and every time I get a small package they claim it’s too big for my box , I try to get a bigger box it’s impossible with these people , don’t even try to call I called 127 times they will NOT answer the phone. Instead of putting my package in a parcel locker they just hold it for pickup and then can’t even find it when you go to pick it up , it’s truly insane how bad this post office is , I will be going to a different location that actually answers phones and operates with common sense !!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.