The UPS Store

4.2
147 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2160 in Valdosta offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Across From Hilton Garden Inn.

Details

  • DeliveryNot available

Location

The UPS Store
1709 Gornto Rd, Valdosta, GA
31601, United States

Hours

Reviews

4.2
147 reviews
5 stars
115
4 stars
3
3 stars
4
2 stars
0
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the helpfulness and friendliness of specific employees, there were numerous complaints about poor service, lack of assistance, and unprofessional behavior from some staff members.

Pricing Issues

Several reviews highlighted dissatisfaction with high prices for services, including printing and shipping, leading customers to feel taken advantage of.

Store Cleanliness

Multiple customers noted that the store was often dirty, which detracted from their overall experience.

Efficiency

Some customers reported long wait times and slow service, while others appreciated the quick and efficient handling of their needs.
  • MD
    Monica Duarte
    Dec 3, 2025
    1.0
    Al principio los empleados si trataban bien a uno. Hace poco hice un reclamo por que es la 2da vez que mis paquetes se pierden por arte de magia. Como es posible que reciban un paquete, lo escanean ponen el papel en el box te envían un mensaje que tu paquete está listo para recoger y cuando vas a buscar el paquete los empleados te digan que no tienen nada.y no hacen el mínimo gesto de buscar y te dan mil excusas, y le hechan la culpa al carrier. Es una total falta de respeto como cliente. Aparte deberían darle un training de costumer service por que esos empleados ni empatia ni ganas de trabajar tienen. Tienda ups en Country Club Dr. Valdosta
  • JH
    Janet Hoffman
    Nov 13, 2025
    5.0
    I needed to have something printed for Amazon. They charge 5.40 crazy amount. But once there I did not have time to go to office max for a .25 cent copy. Will find other ways to ship. They have tried to charge 200 for a package to Al when the post office charged 35. High way robbery. People do your research and avoid if you can not the employees fault they don't set the prices. Ups do better. Next time I will choose better and do my research for prints
  • TN
    TT nNaples
    Nov 5, 2025
    5.0
    Great help from them when was in process of moving here over 6 years ago.
  • AB
    Ashley Ball
    Oct 30, 2025
    5.0
    My experience at this store was so good, I went in to return a item but I didn’t know how so the staff memever named Cameron helped me step by step.. even though I was being difficult he still helped me all the way through.. what a wonderful respectful gentleman
  • BH
    Britt Henderson
    Oct 30, 2025
    5.0
    Wonderful experience. I was in and out and Cam was not only professional, but courteous and tentative to my needs. Will definitely be back.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Valdosta offer?

The UPS Store offers expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, passport/photo ID services, computer access, and small business services.