United States Postal Service

1.6
163 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 5050 Union St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5050 Union St, Union City, GA
30291, United States

Hours

Reviews

1.6
163 reviews
5 stars
18
4 stars
4
3 stars
4
2 stars
3
1 star
134

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with many customers reporting rude and unhelpful staff.

Delivery Issues

Customers frequently experienced problems with mail delivery, including lost packages and incorrect deliveries.

Long Wait Times

Many reviews mentioned excessively long wait times and understaffing, leading to frustration among customers.

Inconsistent Experiences

While some customers reported positive experiences with specific employees, these were overshadowed by the overall negative feedback.

Professionalism

There were multiple complaints regarding unprofessional behavior from staff, including lack of communication and dismissive attitudes.
  • JR
    Jana Realbuto
    Nov 17, 2025
    5.0
    I had a wonderful experience at this Post Office so I had to drop a review because I don't feel these past reviews are currently the environment previously rated. Give them another try, they were great today & no line. I received kind & courteous service. Thank you to the lovely ladies working for us today
  • Q3
    Queen 3k
    Jul 29, 2025
    1.0
    This Post Office has a Phantom Mailman. As I am sitting in my vehicle awaiting a package, I get a tracking alert stating " Attempted Delivery unable to access location " Meanwhile the gate to my complex is wide open and no mail truck in sight. Then, I get an alert 20 minutes later saying ready for pick up....what!? I work the same hours and it's inconvenient to have to go pick up a package because somebody didn't want to do their job..The move aside for someone with an actual work ethic.
  • CC
    Chamir
    Jul 23, 2025
    1.0
    Lady at front desk Very rude and did not want to do her job! Had a stiff shriveled up bob with clown make up on ! Other lady with grey lemonade braids told me to move my car , I told her I wasn’t parked , I just needed to drop a form in the blue box that I passed . I Will never go to this location again.
  • GG
    Gregory D. Galloway
    Jul 8, 2025
    3.0
    They just seem like happy people
  • UU
    URAQT
    Jan 16, 2025
    1.0
    This is the slowest, non-caring, slowest, dismissive, slowest… post office. They constantly only have ONE person at the desk. They only allow one person in at a time. I waited literally 40 mins to drop off 2 prelabled packages. I was out in 30 seconds after waiting 40 mins. There should be a place to drop larger prelabled packages like they have in Fayetteville.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.