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United States Postal Service

1.6
(166 reviews)

Business Details

5050 Union St, Union City, GA
30291, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 5050 Union St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5050 Union St, Union City, GA
30291, United States

Hours

Reviews

1.6
166 reviews
5 stars
18
4 stars
4
3 stars
5
2 stars
3
1 star
136

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unhelpful staff, with many customers expressing frustration over poor attitudes and lack of professionalism.

Delivery Issues

Customers reported frequent problems with mail and package delivery, including lost items, incorrect deliveries, and packages left inappropriately.

Long Wait Times

Many customers experienced long wait times due to understaffing, with complaints about only one employee working during busy hours.

Inconsistent Hours

Several reviews noted that the post office often closed earlier than advertised, leading to customer inconvenience.

Mixed Experiences

While many reviews were negative, a few customers mentioned positive interactions with specific staff members, indicating that experiences can vary.
  • KL
    Kelly Lee
    Dec 18, 2025
    3.0
    Unfriendly staff.
  • AD
    Alex Dias
    Dec 16, 2025
    1.0
    No kiosk
  • ZC
    Zach Cannon
    Dec 6, 2025
    1.0
    Closed earlier than the posted time
  • JR
    Jana Realbuto
    Nov 17, 2025
    5.0
    I had a wonderful experience at this Post Office so I had to drop a review because I don't feel these past reviews are currently the environment previously rated. Give them another try, they were great today & no line. I received kind & courteous service. Thank you to the lovely ladies working for us today
  • BB
    Brit Brit
    Mar 21, 2022
    1.0
    Never open!! Very inconvenient!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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