United States Postal Service

2.9
126 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 4325 1st Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4325 1st Ave, Tucker, GA
30084, United States

Hours

Reviews

2.9
126 reviews
5 stars
46
4 stars
12
3 stars
6
2 stars
6
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of employees displaying poor attitudes and lack of professionalism.

Package Handling

Numerous complaints about lost, damaged, or delayed packages, indicating a significant issue with package handling at this location.

Long Wait Times

Customers frequently mentioned long lines and slow service, often citing only one employee working during busy hours.

Mixed Experiences

While some customers praised specific employees for their helpfulness, the overall sentiment leaned towards dissatisfaction with service quality.
  • JM
    Jen Miller
    Dec 31, 2025
    5.0
    I had a very important document to send (and was a little nervous). Sharon was very helpful, saved me money, and ensured to take good care of everything. Thank you!
  • IC
    I AM Caroline
    Dec 24, 2025
    3.0
    Great service However to have a PO BOX that you can only access during business hours IS COSTING ME CLIENTS AND INCOME then the hassle of changing address and or getting a refund 🙂 A GREAT DIS-SERVICE #smh
  • I8
    ivette 8904
    Dec 1, 2025
    1.0
    RUDE rude rude like are you going to do your job that you’re getting paid for or lecture me about something i’m returning .. i get there is rules but none were broken you were just complaining .. and that same old man was also be rude to the person infront of me as well ? only thing wrong was that attitude that was given
  • RW
    Ronisse White
    Nov 21, 2025
    1.0
    Untrained. Overcharged me. Combative and condescending demeanor. I mail packages weekly with the same experience. I decided to make a quick stop at the Tucker location out of convenience and the Associate treated me as if I were out of place. I don't even want to return to get her name let alone utilize their services. But if I do, I'll update this post with her name.
  • CR
    Chelle Ramos
    Nov 21, 2025
    5.0
    Crystal (the manager) was so helpful. I had a package that was accidentally delivered to one of my neighbors mailboxes instead of mine. I was worried because it was my medication! She immediately called the driver and the driver got it out into my mailbox! Crystal got it all figured out for me and I am super grateful! Great great communication and wonderful customer care. Thanks so much Crystal! And please pass on my thanks to the driver as well!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.