The UPS Store

3.6
171 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #1202 in Tucker offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Publix Shopping Center.

Details

  • DeliveryNot available
  • Curbside pickupAvailable
  • [Free/Paid] wi-fiNot available
  • Onsite servicesNot available

Location

The UPS Store
4426 Hugh Howell, Tucker, GA
30084, United States

Hours

Reviews

3.6
171 reviews
5 stars
104
4 stars
5
3 stars
3
2 stars
7
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed regarding customer service; while some customers praise the friendly and helpful staff, others report rudeness and unprofessional behavior from certain employees.

Efficiency

Many customers appreciate the quick service and efficiency at this location, noting that they are often in and out quickly.

Staff Attitude

There are several complaints about staff attitudes being rude or condescending, particularly from specific employees, which negatively impacts the overall customer experience.

Package Handling Issues

Multiple reviews mention problems with package handling, including lost packages and delays, leading to concerns about reliability.

Store Environment

The store is generally described as clean and well-organized, but some customers have noted issues with long wait times during busy periods.
  • LL
    Lisa
    Oct 27, 2025
    1.0
    Normally, when I go into this UPS everyone is so friendly.The african american man used a term that I did not like , saying "YOU PEOPLE " Very disrespectful.
  • AR
    Atl reviews
    Oct 4, 2025
    5.0
    I have been to this location twice before. Everyone is so nice and helpful and efficient. I really appreciate the service. One day i had to return a heavy package and someone working there ran outside to help me bring it inside. Keep up the great work!
  • DD
    Desiree
    Sep 22, 2025
    5.0
    I come to this location to return Amazon packages etc because it's located right beside my gym. Staff is always friendly and helpful.
  • RT
    R T
    Sep 21, 2025
    5.0
    Excellent UPS location, associates are always friendly
  • TT
    TT.4 D (TT)
    Sep 2, 2025
    1.0
    This place is trash , I was there returning my packages (multiple) there was about 5 workers in there , they were having trouble getting my packages scanned so they told me to go and do it . So I had to stand there for half an hour and put the stickers on the packages while they just sat there doing nothing. And on top of that the manager said “I heard you saying this that and the 3rd” So all I’m trying to say is if there are workers why did they make me work ,honestly if I was a worker I would have tried harder to make my costumer happy.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #1202 in Tucker offer?

The UPS Store #1202 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing services.