Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2674 in Thomasville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Gateway Shopping Center.
Details
- DeliveryNot available
Location
Hours
Reviews
4.5
169 reviews
5 stars
140
4 stars
8
3 stars1
2 stars1
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude and unhelpful staff, while others praise specific employees like Antonio and Todd for their professionalism and friendliness.
Efficiency
Several customers reported long wait times and inefficient service, with some expressing frustration over staff being untrained or inattentive, while others noted quick and efficient service during their visits.
Pricing Issues
Customers expressed dissatisfaction with high printing and service fees, with some feeling that charges for basic services were unreasonable.
Employee Training
Multiple reviews suggest a need for better training of staff to improve customer interactions and service quality.
Positive Experiences
Despite the negative feedback, there are numerous positive experiences shared, particularly regarding helpful and friendly employees who go above and beyond to assist customers.
- AAAshleyNov 11, 20255.0Omg, Antonio was absolutely amazing! His customer service was top-notch — professional, kind, and attentive. I’m officially a forever customer! Please give him a raise, bonus, or something — he truly deserves it. I know a company asset when I see one.
- CCCody Hall (CodyWody88)Oct 1, 20251.0Terrible service and employees came in for a notary said they were to busy, No one in store said come back in 10 minutes, came back oh the notary went to lunch this is the level of service you get in 2025!
- JGJuno’s GarageAug 31, 20251.0Not a good experience. There was 4 employees but only 1 seem to be running the store. The lines were long and 3 customers walked out. I went to print 1 single piece of black and white paper and was charged almost $6.
- MJM JAug 26, 20251.0I just drove 45 minutes to print some documents to mail out. The girl working doesn't say anything remotely warm but asks, "Can I help you?'. I told her I needed to print some pdfs and she quickly said, 'The man that does that gets here at 9'. What in the world? She is so low skilled and untrained she can't print regular business documents? I can do that. I just need to pay her. Ridiculous nonsense. I will now drive another 30 minutes to get this done somewhere else. The employee seemed as apathetic as they get. Never returning.
- KPkeith pearsonAug 23, 20251.0Very rude personnel and impersonal. As an owner, employee, of United Parcel Service, and stock shareholder, I was very much treated with disrespect. I have never been treated with this much disrespect at this UPS store as today. Training your personnel how to treat customers is needed in this UPS Store needs attention.
Frequently Asked Questions About The UPS Store
What services does The UPS Store in Thomasville offer?
The UPS Store #2674 in Thomasville provides packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, passport/photo ID services, and more.
Where is The UPS Store located in Thomasville?
It is located at 15125 US Hwy 19 S, Thomasville, GA 31792, in the Gateway Shopping Center.
What are the business hours of The UPS Store in Thomasville?
The store is open Monday to Friday from 7:30 AM to 6:00 PM, Saturdays from 8:30 AM to 2:00 PM, and closed on Sundays.
Does The UPS Store offer mailbox rental services?
Yes, mailbox rental and mail/package handling services are available at The UPS Store #2674.
What payment methods are accepted at The UPS Store?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Is The UPS Store in Thomasville open on major holidays?
The store is closed on Thanksgiving Day (Nov 27, 2025), Christmas Day (Dec 25, 2025), New Year's Eve (Dec 31, 2025), New Year's Day (Jan 1, 2026), and Jan 19, 2026. It operates regular hours on other holidays like Veterans Day and Christmas Eve.
Can customers use fax and notary services at The UPS Store?
Yes, The UPS Store offers faxing and notary public services for customer convenience.
What nearby businesses can I visit before or after my visit to The UPS Store?
Nearby, you can visit New York Dresses & Alterations for tailoring needs, Nails-Q for beauty treatments, or enjoy entertainment at GTC Gateway 7 Cinemas and Gateway Cinemas located close to the store in Gateway Shopping Center.
Where can I find pet supplies near The UPS Store?
Petsense by TSC Tractor Supply is located nearby and offers a variety of pet supplies and grooming services.
Are there any sports or shoe stores around The UPS Store in Thomasville?
Yes, nearby stores include City Gear, Hibbett Sports, and Payless ShoeSource, where customers can shop for sports apparel and footwear.