The UPS Store

4.5
169 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2674 in Thomasville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Gateway Shopping Center.

Details

  • DeliveryNot available

Location

The UPS Store
15125 US Hwy 19 S, Thomasville, GA
31792, United States

Hours

Reviews

4.5
169 reviews
5 stars
141
4 stars
8
3 stars
1
2 stars
1
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Antonio received numerous praises for his exceptional customer service, being described as professional, friendly, and helpful.

Staff Training

Several reviews highlighted issues with staff behavior and professionalism, indicating a need for better training and customer service skills.

Service Efficiency

While many customers appreciated the quick and efficient service, some reported long wait times and poor handling of tasks, suggesting inconsistency in service speed.

Pricing Concerns

Customers expressed dissatisfaction with high printing and service fees, feeling that charges were excessive for the services provided.
  • AA
    Ashley
    Nov 11, 2025
    5.0
    Omg, Antonio was absolutely amazing! His customer service was top-notch — professional, kind, and attentive. I’m officially a forever customer! Please give him a raise, bonus, or something — he truly deserves it. I know a company asset when I see one.
  • CC
    Cody Hall (CodyWody88)
    Oct 1, 2025
    1.0
    Terrible service and employees came in for a notary said they were to busy, No one in store said come back in 10 minutes, came back oh the notary went to lunch this is the level of service you get in 2025!
  • JG
    Juno’s Garage
    Aug 31, 2025
    1.0
    Not a good experience. There was 4 employees but only 1 seem to be running the store. The lines were long and 3 customers walked out. I went to print 1 single piece of black and white paper and was charged almost $6.
  • KP
    keith pearson
    Aug 23, 2025
    1.0
    Very rude personnel and impersonal. As an owner, employee, of United Parcel Service, and stock shareholder, I was very much treated with disrespect. I have never been treated with this much disrespect at this UPS store as today. Training your personnel how to treat customers is needed in this UPS Store needs attention.
  • LS
    Linda Smith
    Aug 20, 2025
    5.0
    Antonio was very professional and prompt to handle my needs .

Frequently Asked Questions About The UPS Store

What services does The UPS Store in Thomasville offer?

The UPS Store #2674 in Thomasville provides packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, passport/photo ID services, and more.

Where is The UPS Store located in Thomasville?

It is located at 15125 US Hwy 19 S, Thomasville, GA 31792, in the Gateway Shopping Center.