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Brand Certified

United States Postal Service

2.3
(304 reviews)

Business Details

990 Peachtree Industrial Blvd, Suwanee, GA
30024, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 990 Peachtree Industrial Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
990 Peachtree Industrial Blvd, Suwanee, GA
30024, United States

Hours

Reviews

2.3
304 reviews
5 stars
79
4 stars
8
3 stars
16
2 stars
18
1 star
183

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of discrimination and poor treatment.

Wait Times

Customers frequently complained about long wait times and understaffing, leading to frustrating experiences.

Package Handling

Numerous reviews highlighted issues with lost or misdelivered packages, contributing to customer dissatisfaction.

Mixed Experiences

While some customers praised specific employees for their helpfulness, overall sentiment leaned towards negative experiences.
  • AL
    Adam Laroussi
    Feb 20, 2026
    1.0
    Slower than molasses I could’ve shipped a package myself
  • SG
    Sergej Gidrich
    Jan 31, 2026
    1.0
    No one is there even though I have an appointment.
  • AS
    ava silva
    Dec 29, 2025
    5.0
    SHOUTOUT TO EARNEST. Went above and beyond to make sure I got my package. Thank you so much!
  • MB
    Ms Bee
    Dec 3, 2025
    1.0
    Unhappy Employees! They are not inclined or motivated to get the customers in and out.
  • MG
    Matt Gordon
    Nov 29, 2025
    1.0
    I don't think I'll be coming back here, despite paying for a box for years. The customer service is nonexistent and poorly staffed during busy hours. I applied a (sender/recipient) USPS-provided label to a box while standing in line, and was told it was the wrong label, that I'd have to somehow remove it, get to the back of the line, and write the addresses directly on the box. A simple sender/recipient sticky label was a bridge too far for them to mark over with a magic marker that was sitting in her cup next to her customer service station, it had to be removed completely from the box OR I'd have to pay more for the so-called priority service. Just idiotic. Zero care for customer time, could care less.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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