The UPS Store

3.8
200 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2781 in Suwanee offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - John's Creek Kroger Shopping Plaza.

Details

  • DeliveryNot available

Location

The UPS Store
3651 Peachtree Pkwy, Suwanee, GA
30024, United States

Hours

Reviews

3.8
200 reviews
5 stars
132
4 stars
5
3 stars
2
2 stars
6
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, helpful, and professional, with many customers highlighting their willingness to go above and beyond.

New Ownership

Recent changes in ownership have led to significant improvements in service quality and customer experience, with many reviews noting a positive shift in atmosphere and service.

Efficiency

Customers frequently mention the quick and efficient service, with many expressing satisfaction with the speed of processing their shipping and printing needs.

Mixed Experiences

While most feedback is positive, some customers reported issues with pricing transparency and occasional rude behavior from specific staff members.

Convenience

The location is appreciated for its accessibility and extended hours, making it a convenient choice for customers.
  • HM
    Hilary McClain
    Nov 17, 2025
    5.0
    I used the printing services. Aamir and his team really went above and beyond to handle my large printing job. It was last minute with tight deadlines. Aamir spent several hours after closing to ensure my job got done. Jordan was a big help as well. Great job gentleman! I appreciate you.
  • JG
    Juls Gabsa
    Nov 14, 2025
    5.0
    Let me tell you, the previous owners ran this UPS office to the ground. It was not a good place. Ever since the new owner has taken over it is amazing. The owner is absolutely fantastic. So are the people he employs. You can tell he only hires people that have good customer service experience and are super friendly and knowledgeable on what they need to do. The line goes fast, they’ve set up an Amazon drop point so you don’t have to wait in line. They are also so generous about helping you tape up your boxes put labels on and anything that you need. For the people that complain about not getting free boxes, this is not a UPS hub. It’s an independently owned store that can only carry so many items. I mean other stores charge you $1 to just tape your box. And sometimes that’s per strip of tape. They do it with a smile, free. If you need a UPS office, this is the one to go to. Don’t look at the old reviews, look at the new ones. You can tell that ever since Amir took it over, it’s an absolutely different place. Shout out to Jordon, an employee there that does everything with the biggest smile! The fact I know his name says it all! Give it a try you won’t be disappointed.
  • MD
    M Dauood
    Nov 3, 2025
    5.0
    Good store 🙂
  • MD
    Matthew Dunn
    Oct 11, 2025
    1.0
    Poor business hours.
  • SN
    Shannon Noble
    Oct 9, 2025
    5.0
    I had an excellent experience at The UPS Store! Alex and Cameron immediately addressed my concern and handled everything with professionalism and care. They were both incredibly helpful and made the process quick and stress-free. I left extremely satisfied with their service!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #2781 in Suwanee offer?

The UPS Store #2781 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing services.