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United States Postal Service

1.7
(395 reviews)

Business Details

5181 W Mountain St, Stone Mountain, GA
30083, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 5181 W Mountain St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5181 W Mountain St, Stone Mountain, GA
30083, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday8:30 AM - 2:00 PM
SundayClosed

Reviews

1.7
395 reviews
5 stars
50
4 stars
16
3 stars
5
2 stars
16
1 star
308
  • CG
    Charmin George
    1 day ago
    1.0
    Negative stars if I could the drivers don’t deliver your mail so when you put a stop mail to pick up - the manager said the protocol was for the drivers to take the mail out for delivery anyway. Then bring it back after closing hours for you to go pick up the next day. It’s Saturday?? So Monday? Then why tell the customer to come back same day to pick up? There needs to be better communication. Then when I said this is crazy because why tell me to come back up here the same day? The manager got angry and yelled “DONT START!” I’m said I’m sorry I’m just trying to understand. - These people are horrible.
  • AT
    A Tecec
    Apr 4, 2026
    4.0
    It could use some cleaning. They definitely were short staffed however the courier working the counter was efficient and nice.
  • DN
    Dj Network
    Mar 31, 2026
    1.0
    I had a very disappointing experience at this post office. The facility was noticeably dirty and could really use a facelift. The service was extremely slow, and the line moved far too slowly for what should have been a routine visit. When I entered, no one acknowledged me or greeted customers, which made the environment feel unwelcoming. It also seems like they are understaffed or lacking proper management, as the overall operation felt disorganized. This location has a lot of potential, but it clearly needs better upkeep, improved customer service, and stronger management to meet basic expectations.
  • BV
    Brie V
    Mar 19, 2026
    5.0
    I’ve had a relationship with this Post Office for several years. Sure, mistakes get made (like they do literally everywhere). Anytime I have had to bring anything up to them, they have been courteous and helpful. Just recently, a gentleman with a beard and a northeastern accent went above and beyond to help me locate a package that another post office had misplaced.
  • BE
    Business Email
    Mar 18, 2026
    1.0
    This location is poorly managed, they require appointments for passport photos and request you arrive 10 minutes early. Then go to lunch at appointment time and request you just wait until they return while I watch them walk out. Staff interactions are rude, with little regard for customer. No call, no courtesy, just unprofessional behavior.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified April 05, 2026Yext Knowledge Graph
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