The UPS Store

4.1
325 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6094 in Stone Mountain offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Rockbridge Village Shppng Ctr/Rockbridge @ Five Forks Trickum Rd.

Details

  • DeliveryNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
1227 Rockbridge Rd SW, Stone Mountain, GA
30087, United States

Hours

Reviews

4.1
325 reviews
5 stars
247
4 stars
7
3 stars
5
2 stars
3
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional, friendly, and helpful service, often mentioning specific employees like Muhammad and Nanda.

Efficiency

Customers frequently noted the quick and efficient service, with many reporting minimal wait times even during busy periods.

Mixed Experiences

While many reviews were positive, some customers reported issues with pricing on stamps and package tracking, indicating inconsistency in service quality.

Store Environment

The store was described as clean and welcoming, contributing to a positive customer experience.
  • II
    Imani
    4 days ago
    1.0
    The customer service agent, Nyla, was extremely rude and unhelpful. Overall, the quality of service at this UPS location has declined significantly, which is disappointing compared to past experiences.
  • MH
    Melissa Hull
    Dec 27, 2025
    3.0
    Do NOT buy stamps here! Good for mailing packages by UPS but beware other services. My husband was charged $20 for a book of stamps that retails for $15.60, a mark up of 28%.
  • DC
    Dara Covile
    Nov 12, 2025
    5.0
    Mohammed went above and beyond helping me repack a gift . He placed in the correct size box and the extra cost was worth it. My glass bottle arrived secured. Thank you sir
  • CC
    Carina
    Nov 12, 2025
    5.0
    This store is the best. They are kind, responsible and fast. Definitely I just use this store.
  • II
    Iris Ingram-Hopgood
    Nov 7, 2025
    1.0
    Hi. I had read the reviews given for this location. It seems there are to many 5 stars. I can say this location has been the worst UPS store I have ever been to. They complain about what they are not going to do. For example they don't help you with packages . They have all the so called great reviews because they are the only convenient store in Stone Mountain GA. The owners undermine the great customer service that UPS is known for is wrong. Yesterday I was told by the owners they didn't have any tape to assist with my item to be shipped. It's always what they don't do for customers. The owners really don't care. I witnessed this with other customers. I guess they can capitalize do to the fact the residents in the area tolerate the unusual customer service that is not displayed by UPS. They would not have this type of customer service in certain neighborhoods. Just awful service.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #6094 in Stone Mountain offer?

The UPS Store #6094 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, passport/photo ID services, and computer access.