Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6094 in Stone Mountain offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Rockbridge Village Shppng Ctr/Rockbridge @ Five Forks Trickum Rd.
Details
- DeliveryNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.2
323 reviews
5 stars
247
4 stars
7
3 stars4
2 stars3
1 star
62
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their exceptional, friendly, and helpful service, often highlighting individual employees like Muhammad and Nanda.
Efficiency
Many reviews noted the quick and efficient service, with customers appreciating the minimal wait times even during busy periods.
Store Cleanliness
The store was frequently described as clean and welcoming, contributing to a positive customer experience.
Problem Resolution
Staff demonstrated a willingness to go above and beyond to resolve issues, such as assisting with complicated shipping needs and providing helpful advice.
Mixed Delivery Experiences
While many customers had positive experiences, there were some complaints regarding delivery issues and package tracking.
- DCDara CovileNov 12, 20255.0Mohammed went above and beyond helping me repack a gift . He placed in the correct size box and the extra cost was worth it. My glass bottle arrived secured. Thank you sir
- CCCarinaNov 12, 20255.0This store is the best. They are kind, responsible and fast. Definitely I just use this store.
- IIIris Ingram-HopgoodNov 7, 20251.0Hi. I had read the reviews given for this location. It seems there are to many 5 stars. I can say this location has been the worst UPS store I have ever been to. They complain about what they are not going to do. For example they don't help you with packages . They have all the so called great reviews because they are the only convenient store in Stone Mountain GA. The owners undermine the great customer service that UPS is known for is wrong. Yesterday I was told by the owners they didn't have any tape to assist with my item to be shipped. It's always what they don't do for customers. The owners really don't care. I witnessed this with other customers. I guess they can capitalize do to the fact the residents in the area tolerate the unusual customer service that is not displayed by UPS. They would not have this type of customer service in certain neighborhoods. Just awful service.
- MCMonica ConoverNov 6, 20255.0Omg...Nanda really helped me out. I forgot to scan one of my return items. She set the item and allowed me to come in the next day to complete the return. Thanks Nanda
- PPPrasha PendemNov 1, 20255.0This is an amazing UPS store and their customer service is TOP notch 🎉🎉🎉🎉🎉 I went there to mail a package, and the owner was there. He was very personable, extremely knowledgeable about how I can get my mail sent out in the quickest, easiest and affordable delivery possible. And their tracking system was great. They emailed me when my package was delivered! I had to reach out today for help with another ups store, which had just closed before I got there. And the UPS customer service representative / the store manager was so helpful in letting me know their timings and how to best retrieve my package next day. Best UPS store around ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #6094 in Stone Mountain offer?
The UPS Store #6094 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, passport/photo ID services, and computer access.
What are the regular business hours for The UPS Store #6094?
The store is open Monday-Friday from 8:30 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store #6094 open on holidays?
The store may close on certain holidays such as November 27, December 25, and January 1. It's best to check their website for specific holiday hours.
What payment methods are accepted at The UPS Store #6094?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store #6094 have wheelchair accessible entrances and restrooms?
Yes, the store has wheelchair accessible entrances and unisex restrooms.
Where is The UPS Store #6094 located?
It is located at 1227 Rockbridge Rd SW, Ste 208, Stone Mountain, GA 30087.
Are there nearby places where I can grab a meal before or after visiting The UPS Store?
Yes, nearby dining options include Sweet Basil Asian Kitchen for Asian cuisine, Subway for quick sandwiches, Fresca Trattoria for Italian food, and The Social House for event dining.
Can I visit a nearby coffee shop when I go to The UPS Store?
Yes, Starbucks is nearby where you can enjoy coffee before or after your visit.
Are there fitness or wellness centers near The UPS Store?
Nearby wellness options include Orangetheory Fitness gym and BenchMark Physical Therapy for physical, occupational, and speech therapy.
How can nearby medical facilities complement my visit to The UPS Store?
Nearby medical services include The Little Clinic, Sage Dental of Stone Mountain, and Village Medical at Walgreens, providing convenient access to health support before or after your errands.