United States Postal Service

2.3
249 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 110 Walter Way to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
110 Walter Way, Stockbridge, GA
30281, United States

Hours

Reviews

2.3
249 reviews
5 stars
60
4 stars
13
3 stars
12
2 stars
10
1 star
154

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some staff members are praised for their friendliness and helpfulness, others are reported to be rude and unprofessional, leading to mixed experiences.

Wait Times

Customers frequently mention long wait times, often exceeding 20 minutes, which contributes to frustration.

Package Delivery Issues

Numerous complaints about lost or misdelivered packages indicate significant problems with package handling and delivery accuracy.

Staff Efficiency

Despite the long wait times, some reviews highlight that staff members work hard and are efficient when assisting customers.

Management Concerns

Several reviews express dissatisfaction with management's response to issues, citing a lack of accountability and poor customer service.
  • PM
    Pam Mcconatha
    3 days ago
    1.0
    Never received mail on informed delivery that I am suppose to recieve.
  • DW
    Daniel Washburn
    Oct 30, 2025
    5.0
    Nice, knowledgeable and prompt staff. I was lucky and there was no line. In and out in about 60 seconds with purchasing international stamp.
  • MN
    Maxine Nguyen
    Oct 11, 2025
    5.0
    This location is really busy, but everyone there is quick, efficient, AND kind.
  • TW
    Total Wellness
    Oct 10, 2025
    3.0
    Except for the w lady, they have no sense of urgency or empathy for customers standing in line for a half hour while they process 3 transactions. Bad for business professionals and others who have important things to do. They are nice and helpful though.
  • AR
    Adria Rodgers
    Sep 29, 2025
    1.0
    So fed up with the incompetence of the people in this branch. Packages put in as delivered and never delivered. This is the 3rd time. What hell is so hard. Ive come to the realization these people could care less and the supervisor has the most nonchalant attitudes. Important Package was lost on Saturday. Mark delivered at 3pm. No ma'am nothing and no one has an explanation. Redamdiculous. Do not go to this branch. Absolutely rediculous.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.