The UPS Store

Reviews

• NY

  Noel Young

  Apr 22, 2026
  5.0
  Terry was so wonderful and helpful!
• SW

  shonda wilkerson

  Apr 20, 2026
  5.0
  I use this location often (have been for years) & the reps are ALWAYS fast & efficient. All of the staff are always friendly & offer great service. As a customer service rep myself, I understand the obstacles that they may face that are beyond their control. I hate to see all of these negative ratings from people who have probably never even offered service to others. This crew doesn’t deserve this.
• PM

  Pam M

  Apr 14, 2026
  5.0
  Great service and very helpful always.
• DH

  Dan Huffman

  Apr 10, 2026
  1.0
  Shipped an urgent overnight package to my son. It shows arrived and ready for pickup. He arrives and they tell him we don't have it, the driver must have forgotten to leave it. Try back after the weekend on Monday. The event he needs the item for is tomorrow. Unbelievable. No call to the driver, no offer help, no process to actually ensure they received what they were supposed to. I've made multiple calls trying to reach someone and they won't even answer the phone. Dialing 9 to speak to an associate routes you to a voicemail. Save yourself the headache and ship to the CVS UPS authorized drop off location instead.
• JM

  Jim Marshall

  Mar 21, 2026
  1.0
  This store closes at 3:30 p.m. on Saturdays so I get there at 3:20 p.m. and they've already closed the registers and say they can't take my package because they're closed and the girl says well they close at 3:00 p.m. and they're supposed to close at 3:30 so what the heck is going on with this location

Frequently Asked Questions About The UPS Store