United States Postal Service

2.0
165 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1 S College St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1 S College St, Statesboro, GA
30458, United States

Hours

Reviews

2.0
165 reviews
5 stars
32
4 stars
7
3 stars
5
2 stars
4
1 star
117

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported packages marked as delivered but not received, with many experiencing repeated problems with lost or misdelivered items.

Customer Service

While some reviews praised the professionalism and friendliness of staff, many others described rude and unhelpful interactions, particularly when addressing delivery complaints.

Communication Problems

Customers frequently noted difficulties in reaching the post office by phone, with many calls going unanswered or resulting in long wait times.

Inconsistent Service

There were complaints about inconsistent delivery times and the handling of packages, with some customers experiencing delays and others receiving mail for incorrect addresses.

Positive Experiences

Despite the negative feedback, a few customers shared positive experiences, highlighting helpful staff and satisfactory service during their visits.
  • OO
    OrionB
    Nov 9, 2025
    1.0
    Whoever delivered my package today November 9th at deer woods apartments you either delivered it to the wrong apartment or stole it because it's not in the package box at the mailbox and it's not at my front door where you claim to have delivered it ... I can no longer rely on USPS to deliver my packages you guys either can't read directions or you guys are thieves
  • KM
    Kate McColgan
    Nov 3, 2025
    1.0
    I live in a complex and every other package gets lost. We have lived here two years, it is the same courier. You can't call, no one answers. They lost my last package and when they finally called me back cause I had to report it missing through the 1 800 number, since tracking said delivered. I was told I might as well report it missing through the company I ordered it from. It doesn't make sense, our mailboxes are the exact same as when we moved in. Our apartments are clearly numbered. How are things so messed up?
  • LB
    Linda Bowers
    Oct 18, 2025
    5.0
    The clerks are always professional and friendly
  • DL
    Dillon Lee
    Sep 20, 2025
    5.0
    Great post office with friendly service
  • ER
    Ericka Rounds
    Sep 5, 2025
    1.0
    Just picked up my mail from my po box. A letter that had a card in it was perfectly opened completely. Well it was nothing exciting no credit card or gift card it was my GA license, which was made from right down the street. So I made the manager aware and her excsluse was the conveyor belt sometimes rips envelopes. When I say this envelope was perfectly opened from one end to the other its very clear it wasn't a tug from a conveyor. I continued to explain I'm not stupid, but im also not saying it necessarily happened at this facility so maybe keep an eye out and look into the sotuation. She was pretty confrontational about it which makes me curious. Used the excuse of i don't even open my own mail when im at home. To be frank I dont get a donkeys cactus what you do or do not do on your own time and that has nothing to do with this situation. I am going to file a formal complaint, but I would be very cautious with this location.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.