United States Postal Service

2.0
167 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1 S College St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1 S College St, Statesboro, GA
30458, United States

Hours

Reviews

2.0
167 reviews
5 stars
32
4 stars
7
3 stars
5
2 stars
4
1 star
119

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported consistent problems with packages being marked as delivered but not arriving, misdelivered packages, and packages returned without attempts to deliver.

Customer Service

Feedback on customer service is mixed; while some customers praised the friendliness of staff, many others reported rudeness and unhelpfulness, particularly when addressing delivery issues.

Communication Problems

Customers expressed frustration over the inability to reach the post office by phone, with many stating calls go unanswered or result in long wait times.

Inconsistent Service

There are complaints about inconsistent delivery times and service quality, with some customers noting that mail delivery has become sporadic and unreliable.
  • DD
    Darryl Davis
    Dec 29, 2025
    1.0
    Can y'all please stop putting my packages at the wrong house. My neighbor have to constantly bring my packages to me. The number is on the house clear as day.
  • FC
    Fletcher Connor
    Nov 25, 2025
    1.0
    For whichever workers run the Youngblood route. How hard can it possibly be to read a three digit number and street name correctly? The amount of times my packages have been misplaced on neighbors porches is ridiculous. Try hiring workers who can read a small number correctly because it seems to be a problem for everyone else too.
  • OO
    OrionB
    Nov 9, 2025
    1.0
    Whoever delivered my package today November 9th at deer woods apartments you either delivered it to the wrong apartment or stole it because it's not in the package box at the mailbox and it's not at my front door where you claim to have delivered it ... I can no longer rely on USPS to deliver my packages you guys either can't read directions or you guys are thieves
  • KM
    Kate McColgan
    Nov 3, 2025
    1.0
    I live in a complex and every other package gets lost. We have lived here two years, it is the same courier. You can't call, no one answers. They lost my last package and when they finally called me back cause I had to report it missing through the 1 800 number, since tracking said delivered. I was told I might as well report it missing through the company I ordered it from. It doesn't make sense, our mailboxes are the exact same as when we moved in. Our apartments are clearly numbered. How are things so messed up?
  • LB
    Linda Bowers
    Oct 18, 2025
    5.0
    The clerks are always professional and friendly

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.