United States Postal Service

2.0
196 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 3375 Centerville Hwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3375 Centerville Hwy, Snellville, GA
30039, United States

Hours

Reviews

2.0
196 reviews
5 stars
42
4 stars
9
3 stars
3
2 stars
4
1 star
138

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude, unprofessional, and dismissive behavior from staff, leading to a consistently negative customer experience.

Efficiency

Customers reported long wait times and slow service, with many expressing frustration over delays and inefficiencies in handling packages and mail.

Package Issues

There were multiple complaints about lost or misdelivered packages, with customers feeling that the staff did not take accountability for these issues.

Staff Attitude

Several reviews noted a lack of compassion and professionalism among employees, contributing to a hostile environment for customers.
  • AL
    ahlam Laaroussi
    Dec 26, 2025
    1.0
    I had a really unpleasant experience at this post office location. The staff were mean, impatient, and unwilling to help, which made the visit stressful and unnecessary difficult. They even don't deserve that star.
  • LC
    Lola Clark
    Nov 10, 2025
    1.0
    They are so rude! They will say anything just to get you out of the place! DO NOT GO HERE! The lady clearly rolled her eyes at me and that isn’t ok. Idk how it’s even still open im going to report this place!
  • MB
    Mike Bowden
    Oct 17, 2025
    5.0
    Thank you to the ladies who helped us today with our passports. You made the process so easy and enjoyable.
  • TT
    Thomas Taylor
    Sep 29, 2025
    5.0
    Fast service
  • CB
    Colleen Bell
    Sep 20, 2025
    1.0
    Went to take of passports on 09/20/25 We misunderstood the process and the lady at the desk got sp angry and rude very unprofessional

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.