United States Postal Service

2.1
195 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 3375 Centerville Hwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3375 Centerville Hwy, Snellville, GA
30039, United States

Hours

Reviews

2.1
195 reviews
5 stars
42
4 stars
9
3 stars
3
2 stars
4
1 star
137

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, leading to a negative experience.

Efficiency

Customers frequently mentioned long wait times and slow service, particularly during busy hours.

Package Handling

Numerous complaints about lost or misdelivered packages, with some customers alleging theft by staff.

Staff Attitude

Several reviews highlighted a lack of compassion and empathy from employees, contributing to customer dissatisfaction.

Management Issues

Frequent calls for better management and staffing to improve service quality and address ongoing problems.
  • LC
    Lola Clark
    Nov 10, 2025
    1.0
    They are so rude! They will say anything just to get you out of the place! DO NOT GO HERE! The lady clearly rolled her eyes at me and that isn’t ok. Idk how it’s even still open im going to report this place!
  • MB
    Mike Bowden
    Oct 17, 2025
    5.0
    Thank you to the ladies who helped us today with our passports. You made the process so easy and enjoyable.
  • TT
    Thomas Taylor
    Sep 29, 2025
    5.0
    Fast service
  • CB
    Colleen Bell
    Sep 20, 2025
    1.0
    Went to take of passports on 09/20/25 We misunderstood the process and the lady at the desk got sp angry and rude very unprofessional
  • SE
    Stacy Epstein
    Sep 17, 2025
    1.0
    Unnecessarily long wait on a Wednesday morning. Staff is unprofessional and unapologetically slow. Ill never be back or recommend. The reviews seem to be pretty accurate. Im surprised this location is still open or still under poor management.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.