The UPS Store

4.1
138 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2979 in Snellville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In The City Farmers Market Shopping Center Across From Red Lobster.

Details

  • DeliveryNot available

Location

The UPS Store
4002 Hwy 78, Snellville, GA
30039, United States

Hours

Reviews

4.1
138 reviews
5 stars
103
4 stars
3
3 stars
0
2 stars
2
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and providing exceptional service, with specific mentions of employees like Megan, Tyler, and Alyssa.

Speed and Efficiency

Several reviews highlighted the quick service and efficiency of the staff, with customers noting that they were able to complete their transactions in a timely manner.

Negative Experiences

A number of customers reported poor experiences, citing rude staff, high charges for basic services, and issues with package handling.

Pricing Concerns

Customers expressed dissatisfaction with the pricing of services, particularly charges for printing and packaging materials, which some considered excessive.

Inconsistent Service

Feedback indicated a lack of consistency in service quality, with some customers experiencing excellent service while others encountered unhelpful or rude staff.
  • KL
    Kiara Lane
    2 days ago
    5.0
    Dear UPS Management Team, I hope this message finds you well. We are writing to recognize two of your employees for the exceptional customer service I received recently. During our visit on November 21, Davin and Malir provided service that went above and beyond what I expected. Today is our grandmother’s 80th birthday party and we were having issues trying to format and print our documents. Davin went above and beyond to take care of me. While Davin was assisting us, once Malir finished servicing his guests came over and assisted with incoming phones calls to allow Davin to continue to assist me with my project. They were professional, courteous, and extremely helpful throughout the entire process. Their positive attitude and willingness to assist made my experience smooth and stress-free. It is not often that you encounter such genuine dedication and care, and we wanted to ensure their efforts did not go unnoticed. Employees like this truly represent the best of UPS and make a meaningful difference for customers. Thank you for having such outstanding team members. Please pass along my appreciation for a job well done. Sincerely, Kiara & Sharimya Lane
  • LL
    leah
    Oct 22, 2025
    5.0
    Kind workers, got in and out fast.
  • NL
    Nakia Laster
    Sep 12, 2025
    5.0
    The cashiers were extremely helpful and kind we even joked a little bit. Dropping off my packages took no more than 4 minutes. Very speedy and easy to understand process. 10/10 experience all around.
  • CW
    Chiquita Williams
    Nov 23, 2024
    5.0
    If I could give this location a million stars, I would!!! Customer service at this location is off the charts and ALWAYS professional and exemplary...
  • FS
    Frank Swindle
    Feb 23, 2018
    5.0
    I've been a customer here 4 several months and the staff has always recognized me and treats me and others with kindness and respect. They are knowledgeable and prompt to attend to the needs of their costumers.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the regular business hours for The UPS Store in Snellville?

The UPS Store in Snellville is open Monday to Friday from 8:30 AM to 7:00 PM, Saturday from 9:00 AM to 3:00 PM, and Sunday from 10:00 AM to 3:00 PM.