The UPS Store

Reviews

• MH

  Mark Henderson

  Feb 19, 2026
  5.0
  It was for a brief moment but the service was very good and prompt I was in and out before I knew it 👍 thank you for the services
• PP

  Prasha Pendem

  Dec 20, 2025
  1.0
  I went here to mail out some kids Christmas presents and the young guy asked me my name, and then told me he expects me to give the recipient’s name, and he asked my address and said “are we sending to 4” I asked clarification like 5 times before I understood he was looking at his damn screen and trying to tell me if I was going to send it to #4 on the list in front of him, if which I had no clue. He was a lunatic… after I provided the address and name of the person I’m mailing stuff to, he wanted me to tell him every item that I was mailing out. Even after I mentioned it’s just books, pensions and markers, and he says “I need to write every item down”. I gave up coz I can’t deal with people like that. I haven’t seen that range of lunatic behavior at any postal service. Forget about ups. I’ve been here before but never dealt with this crazy guy. Someone must’ve woke up on the wrong side of the bed + it must be the 🌑 affect!!! I’ve limited my choice of words. Really, torture to customers! Why does ups have such people working here. I understand the information customer service asks when you are mailing out stuff. Trust me, this has never been seen before.
• RK

  Ryan Kersting

  Dec 15, 2025
  1.0
  Little black lady that works there was so rude. Threatened to not take my packages unless I brought it all taped up. Is 3 inch of tape. Just do your job
• MH

  Michael Hector

  Dec 3, 2025
  5.0
  Friendly and fast service.
• KL

  Kiara Lane

  Nov 22, 2025
  5.0
  Dear UPS Management Team, I hope this message finds you well. We are writing to recognize two of your employees for the exceptional customer service I received recently. During our visit on November 21, Davin and Malir provided service that went above and beyond what I expected. Today is our grandmother’s 80th birthday party and we were having issues trying to format and print our documents. Davin went above and beyond to take care of me. While Davin was assisting us, once Malir finished servicing his guests came over and assisted with incoming phones calls to allow Davin to continue to assist me with my project. They were professional, courteous, and extremely helpful throughout the entire process. Their positive attitude and willingness to assist made my experience smooth and stress-free. It is not often that you encounter such genuine dedication and care, and we wanted to ensure their efforts did not go unnoticed. Employees like this truly represent the best of UPS and make a meaningful difference for customers. Thank you for having such outstanding team members. Please pass along my appreciation for a job well done. Sincerely, Kiara & Sharimya Lane

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