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The UPS Store

4.8
(343 reviews)

Business Details

3550 Centerville Hwy, Snellville, GA
30039, United States
(470) 569-5963

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7948 in Snellville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Publix At Centerville.

Details

  • Onsite servicesAvailable
  • Free parking lotAvailable

Location

The UPS Store
3550 Centerville Hwy, Snellville, GA
30039, United States

Hours

Reviews

4.8
343 reviews
5 stars
323
4 stars
4
3 stars
1
2 stars
0
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and providing excellent service, particularly highlighting employees like Genesis and Nahal.

Inconsistency

Some customers reported negative experiences with specific staff members, citing rudeness and poor service, which contrasts with the generally positive feedback.

Efficiency

Many reviews noted the quick and efficient service, with customers appreciating the fast processing of their shipping and return needs.

Store Cleanliness

The store was frequently described as clean and organized, contributing to a positive customer experience.

Operational Issues

Several customers expressed frustration with inconsistent hours and staff availability, indicating that the store was sometimes closed during posted business hours.
  • SW
    Sylvan West
    3 days ago
    5.0
    Representative was helpful and knowledgeable
  • AB
    Ashley B
    Feb 7, 2026
    1.0
    Good customer service is hard to find these days. I entered the store today, and there was a young-looking Caucasian woman wearing glasses working. She walked towards the counter, as did I, and I had to greet her twice before she responded. Her expression was very rude when I said hello to her. I gave her the items I was returning via Amazon, and she printed the tracking receipt and handed it to me, as if I had gotten on my nerves. I took it and left. I frequently visit this location and have never experienced the rude behavior she displayed today and I don’t appreciate it at all! A simple hello and thank you without snarky looks goes a long way!!
  • DD
    DMarco
    Feb 6, 2026
    5.0
    I usually don't like going to this store, but this time was great because Genesis is awesome. She's so helpful.
  • LG
    Laritza Gonzalez
    Jan 19, 2026
    5.0
    They get you in and out of there with a pleasant smile and fast service
  • AF
    Ackeem Smith (Prynce Freshie)
    Jan 6, 2026
    5.0
    The Reps here are always quick and on top of things. Genesis is a sweetheart; she’s super kind and complimentary. Thank you for the consistently great customer service

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Snellville offer?

The UPS Store #7948 offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and passport/photo ID services.

Brand Certified Facts from The UPS Store

This information is certified by The UPS Store and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
  • Official website
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