Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 850 Windy Hill Rd SE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.0
318 reviews
5 stars
64
4 stars
11
3 stars
9
2 stars
15
1 star
219
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of employees being dismissive or unprofessional.
Passport Services
Numerous complaints about passport appointment cancellations without notice, leading to significant inconvenience for customers.
Operational Issues
Frequent reports of the location being closed during posted hours, long wait times, and understaffing, causing frustration among customers.
Package Handling
Multiple reviews indicated issues with lost or mishandled packages, including theft and improper delivery.
Mixed Staff Performance
While some staff members received praise for their helpfulness, others were criticized for poor attitudes and lack of professionalism.
- ATAndrea Taylor2 days ago5.0Fast service
- IGIvory GardnerOct 20, 20252.0I wish I could say better things. I come to this location because it is closer to my home. But the workers here tend to be pretty rude. I’ve seen packages of mine that contain glass get mishandled and thrown, which is unacceptable. I try my best to be in and out when ever I have to go to not have to deal with it, although I ship pretty often.
- NRNatalie RodriguezSep 30, 20251.0Closed early, locked interior doors as I was trying to walk up. Then completely ignored me, but was redirecting the men that were in the lobby to a different post office that stays open later
- TETony EnnyAug 30, 20251.0Warning: Be cautious when sending packages when the dreadlocked, skinny staff( male) morning worker is at the front desk. This employee appears to be inexperienced and often requires guidance. I've noticed errors with my package, and another customer shared a similar experience. Despite their tough exterior, the female staff are efficient and get the job done. Consider timing your visit strategically to avoid potential issues.
- JMJules McGhoulsAug 9, 20251.0This location is supposed to have a 24 hour self service kiosk but the entire building was locked down
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service located at 850 Windy Hill Rd SE?
This Post Office offers mail and package shipping, money orders, Post Office boxes, passport services, gift cards, and more.
Can I apply for a passport at this Post Office?
Yes, this location accepts first-time passport applications and can also take your passport photo by appointment.
Do I need an appointment for passport services at this location?
Most passport services require scheduling an appointment using the online scheduler. Limited walk-in hours are available at select locations.
What are the operating hours of the Post Office at 850 Windy Hill Rd SE?
The Post Office is open Monday through Friday from 8:30 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
Is it possible to rent a PO Box at this Post Office?
Yes, you can reserve a PO Box online or in person. Online reservations are available at the USPS website with follow-up at the Post Office.
Are there nearby public transit options or landmarks that can help me find the Post Office?
Nearby landmarks include the Smyrna Post Office and Bella 810. These can help you orient yourself when visiting the Post Office at 850 Windy Hill Rd SE.
What other services are available near the United States Postal Service on Windy Hill Rd SE?
Nearby you can find services like Transit Tax Services for tax help and Western Union for money transfers, useful for various financial needs.
Are there dining options near the Post Office for a meal before or after my visit?
Yes, McDonalds and El Taco Veloz IV are close by, providing fast food and Mexican cuisine options near the Post Office.
Can I find parking or automotive services near the Post Office at Windy Hill Rd SE?
Yes, Gordy Auto Repair & Tire and General audio offer automotive repair and tire services nearby for any vehicle needs during your visit.
How can I schedule an appointment for passport services at this Post Office?
You can schedule an appointment using the USPS online scheduler available on their website or visit https://tools.usps.com/rcas.htm for reservations.