Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0328 in Smyrna offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Behind Starbucks & Walgreen's Across From The Braves Stadium And The Battery Atlanta.
Details
- DeliveryAvailable
- Curbside pickupNot available
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomNot available
Location
Hours
Reviews
2.7
175 reviews
5 stars
67
4 stars
4
3 stars2
2 stars
8
1 star
94
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed; while some employees like Chanel and Beverly received high praise for their professionalism and helpfulness, many reviews highlighted rude and unhelpful staff, leading to a negative overall impression.
Operational Issues
Customers frequently reported long wait times, inconsistent hours, and issues with package handling, including lost items and lack of proper receipts.
Pricing Concerns
Several reviews mentioned high prices for services, such as printing and packaging, which were perceived as excessive compared to other locations.
Store Environment
The store's cleanliness and organization were criticized, with some customers noting a disorganized atmosphere and unprofessional behavior from staff.
- CCChristopher5 days ago5.0Excellent customer service—quick and efficient. Hands down the best UPS I’ve ever visited! Whether you prefer to scan your packages yourself or have the staff assist you, the process is seamless. Everyone was incredibly friendly, from the older lady to the two other team members who greeted me with genuine smiles. I have never experienced sending a package this fast in my life. If you’re a business owner or frequently ship items through Amazon or other services, this is absolutely the place to go. ⭐⭐⭐⭐⭐
- GPGeraldine Person6 days ago5.0The representative was moving the line fast and promptly. She listen well to the questions was asked by the customer.
- TJTara JacksonDec 27, 20251.0Every time I come to this UPS store some BS is afoot. Today I stood in line for 15 minutes only for the person at the counter to tell me they “are not shipping today”. What UPS store isn’t shipping on Saturdays??? And if you aren’t, have enough sense to put a sign on the damn door so people don’t waste their time in line. This is the last time I’ll visit this location. There is another one not far from here that is actually functional on a basic level.
- AWAudrey WilliamsonDec 21, 20255.0Employee #370857 was professional, patient, courteous, and provided excellent customer service.
- GLGranstar LLCDec 18, 20251.0Don’t ship don’t get a mailbox here for personal or business they are never open when they are supposed to be 2026 we are moving our business elsewhere. Look at the ratings before us
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #0328 in Smyrna offer?
The UPS Store #0328 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.
What are the regular business hours for The UPS Store in Smyrna?
The store is open Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 10:00 AM to 4:00 PM, and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store #0328 open on Sundays?
Yes, the store is open on Sundays from 10:00 AM to 3:00 PM, with holiday hours potentially varying.
Where is The UPS Store located in Smyrna?
It is located at 2690 Cobb Parkway, Unit A-5, Smyrna, GA 30080, behind Starbucks and Walgreens and across from the Braves Stadium and The Battery Atlanta.
What payment options does The UPS Store in Smyrna accept?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Is The UPS Store #0328 a Black-owned business?
Yes, The UPS Store #0328 in Smyrna is a Black-owned business.
Can I obtain notary services at The UPS Store in Smyrna?
Yes, notary services are available at The UPS Store #0328.
What nearby fitness options are available around The UPS Store?
Rowbot Fitness, a gym, is located nearby and is a convenient option for customers who may want to visit before or after their visit to The UPS Store.
Are there nearby coffee shops near The UPS Store for a quick break?
Yes, Starbucks is conveniently located behind The UPS Store, perfect for grabbing coffee before or after your visit.
What medical services are near The UPS Store in Smyrna?
Nearby medical options include Piedmont QuickCare at Walgreens, wHydrate IV Hydration Therapy, and Healthcare Clinic at Select Walgreens, offering convenient access to health services alongside your visit to The UPS Store.