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The DHL Express Service Point at DHL Building in Smyrna offers international shipping services and next day shipping and delivery for your personal or business needs. With a staff of shipping experts and a variety of day and time-definite shipping services, easily ship luggage, passports, or packages of any size to destinations across the U.S. or internationally. For more information and DHL Promo Codes to help you save on every shipment, visit our store today.
Details
- Wheelchair accessible entranceAvailable
Location
DHL Express Service Point Smyrna
1400 Highland Ridge Road S.E., Smyrna, GA
30082, United States
Hours
Reviews
2.4
322 reviews
5 stars
97
4 stars
17
3 stars
10
2 stars
6
1 star
192
What are people saying?
AI-generated from recent customer reviews
Customer Service
Lynette and other staff members received praise for their helpfulness and professionalism, providing good guidance for shipping.
Delivery Issues
Numerous complaints about packages being delayed, misdelivered, or marked as delivered without actual delivery attempts.
Communication Problems
Customers expressed frustration over poor communication regarding delivery status and difficulty reaching customer service.
Inconsistency
Mixed experiences reported, with some customers having positive interactions while others faced significant issues with service reliability.
Overall Satisfaction
A significant number of customers expressed dissatisfaction with DHL's service, citing it as unreliable and frustrating.
- PBPam BetzOct 10, 20255.0Lynette at this location is always helpful. She is patient and kind and will give good guidance on how best to handle an international shipment. My packages have arrived on time much more often than with other carriers. I attribute that track record to the detail and thoroughness of Lynette. Every chance I get I recommend DHL and Lynette for their international shipping.
- BOBrandon OliSep 30, 20251.0Package been here 12 days and it’s 1 hr and a half from my house. What the heck is going on
- JJJenniferSep 9, 20255.0I had an issue with a package being shipped to a retailer and Matt (at the Smyrna location) was super helpful in resolving the problem. Thank you so much for going the extra mile!!
- CAChibueze ArukweAug 14, 20255.0Lynette Cox, provided my great service. I appreciate her help and will be coming back again and again.
- JLJayanth LakkarajuAug 9, 20251.0Got lied to on a Friday saying they will re attempt the delivery after 830 PM, ending any chance of me picking up. Who in the world is off on Sat and Sunday?? We are not in stone age. Should have an option to pick up ourselves at the least. Customer service is awful and does not want to help. Regretting the whole decision
Frequently Asked Questions About DHL Express Service Point Smyrna
What services does DHL Express Service Point Smyrna offer?
DHL Express Service Point Smyrna provides international shipping and next day delivery services for personal and business needs, shipping packages of any size both domestically and internationally.
Where is DHL Express Service Point Smyrna located?
It is located at 1400 Highland Ridge Road S.E., Smyrna, GA 30082, USA.
What are the operating hours of DHL Express Service Point Smyrna?
The service point is open Monday through Friday from 9:00 AM to 8:00 PM and closed on Saturdays and Sundays.
What payment methods are accepted at DHL Express Service Point Smyrna?
Accepted payment options include American Express, Apple Pay, Check, Discover, MasterCard, and Visa.
Is DHL Express Service Point Smyrna wheelchair accessible?
Yes, the location has a wheelchair accessible entrance.
How can customers contact DHL Express Service Point Smyrna?
You can contact them via their local phone number at +1 770-434-8944 or their main phone at +1 800-225-5345.
Does DHL Express Service Point Smyrna have a mobile app?
Yes, DHL offers mobile apps available on Android and iOS platforms to facilitate shipping and package tracking.
What nearby dining options are available around DHL Express Service Point Smyrna?
Nearby dining options include Johnny's New York Style Pizza and Subway, offering pizza, Italian cuisine, and sandwiches for a quick meal before or after your visit.
Are there any nearby fitness or active lifestyle centers near DHL Express Service Point Smyrna?
Yes, Hardcore Kickboxing and Rasha martial arts Academy are nearby locations where customers can engage in fitness and martial arts activities.
What other professional or business services are located near DHL Express Service Point Smyrna?
Nearby professional services include IBM's corporate office, BMS CAT for damage restoration, and the Home Depot Innovation Center for construction services and event planning.