Business Details
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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 361 Burlington Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
4.3
12 reviews
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1 star
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- MBMaria Van BuskirkDec 8, 20255.0Todas las personas que atienden en la oficina son muy amables
- AWA WillisDec 4, 20251.0Misleading Practices: Hidden Fees and Lost Opportunity to Make Informed Choices I had an extremely frustrating experience at this post office that demonstrates a complete lack of price transparency and customer service. I came in to ship a package. The employee quoted me $13, then pulled out a measuring tape and measured my box. The price suddenly jumped to $20—a $7 increase. I paid, confused, and asked why the price increased after she measured it. She explained they use "dimensional pricing during the holiday season." I left, checked my receipt in the car, and saw I'd been charged for the box being 13 inches. I went back inside to ask where this pricing information was displayed in the store. She told me "it's on the USPS website," then locked the door for the day and left. The real problem is that only after researching at home did I discover my box was ONE INCH over their dimensional limit. Had the employee told me this—before processing my payment—I could have gone one street over to the dollar store, purchased a slightly smaller box for a couple of dollars, and saved the $7 dimensional charge. She measured my box, saw it was 1 inch over, and said nothing. She processed my $20 payment without giving me any opportunity to make an informed decision. When I asked about the charge after paying, she finally mentioned dimensional pricing—but still didn't tell me I was only 1 inch over the limit or that I could have easily avoided the fee. This is unacceptable. The FTC Act prohibits "unfair or deceptive acts or practices" that mislead reasonable consumers. While this employee technically disclosed the fee before I left the building, she withheld the critical information I needed to avoid it: That dimensional pricing existed That my box exceeded the limit by only 1 inch That I could get a smaller box and avoid the charge This isn't about avoiding legitimate fees—it's about being denied the chance to make an informed choice. Expecting customers to research dimensional pricing thresholds on a website before visiting, while employees stay silent about simple solutions, is a "gotcha" practice that prioritizes revenue over basic customer service. Price transparency means giving customers actionable information when they can still use it, not after the transaction is complete.
- AKAaron KovacsApr 22, 20235.0Great staff and easy hours
- AAAshleyJan 2, 20183.0Love the staff, but I wish the post office had better hours. Either a shorter lunch break or staying open later would be wonderful. Often I can't get my packages because of the inconvenient hours here. Small town life, I guess? 😐
- GOGary OsborneSep 2, 20175.0Always friendly and ready to lend a hand.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 361 Burlington Dr?
You can send mail and packages, purchase money orders, rent PO Boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a passport at this Post Office?
Yes, this location accepts first-time U.S. passport applications and can also take passport photos by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require an appointment using the online scheduler, though limited walk-in hours may be available at select locations.
What are the operating hours of the United States Postal Service at 361 Burlington Dr?
The Post Office is open Monday to Friday from 8:30 AM to 12:15 PM and 1:45 PM to 4:30 PM, Saturday from 8:30 AM to 11:30 AM, and closed on Sundays.
Can I rent a PO Box online for this location?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm and then complete the setup in person.
Where can I find nearby convenience stores when visiting this Post Office?
Nearby convenience stores include Circle K and Kangaroo Gas Station, where you can grab snacks or fuel before or after your visit.
Are there any nearby parks or recreational venues to visit near the Post Office?
Yes, Shag Williams Park and Shannon Center (a gym and sports venue) are close by and make great stops before or after your postal visit.
Which nearby dining options are available around the Post Office?
For food options nearby, you can visit Hunt Brothers Pizza, Subway, or Redbox rental kiosks which often include snack options.
Can I find pharmacies close to the United States Postal Service at 361 Burlington Dr?
Yes, Shannon Pharmacy and McGowan Jones Pharmacy are nearby for any medical or health-related needs.
Is the United States Postal Service at 361 Burlington Dr hiring currently?
Yes, USPS is hiring for top jobs. You can view openings at https://about.usps.com/careers/career-opportunities/top-jobs.htm.