United States Postal Service

2.0
170 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2 N Fahm St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2 N Fahm St, Savannah, GA
31401, United States

Hours

Reviews

2.0
170 reviews
5 stars
39
4 stars
3
3 stars
2
2 stars
2
1 star
124

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several specific complaints about individual employees.

Phone Accessibility

Numerous reviews highlighted the difficulty in reaching the post office by phone, with many stating calls go unanswered.

Delivery Issues

Customers frequently experienced problems with package delivery, including lost packages and misdelivered mail.

Positive Staff Experiences

Despite the negative feedback, some customers praised specific employees for their helpfulness and professionalism.
  • DW
    Dylan Wiliam
    Dec 23, 2025
    1.0
    They never answer the phone.
  • EV
    Elle V
    Dec 11, 2025
    5.0
    Helpful staff never had a problem here
  • CA
    chris alex
    Nov 20, 2025
    3.0
    It's government run
  • NP
    Noah Portas
    Oct 14, 2025
    1.0
    They never answer the phone it rings and rings until it hangs up on you
  • PP
    phatma puzzle
    Oct 6, 2025
    1.0
    Employees at front are awesome and helpful, but the office inside expecielly woman who sit at the secure window is not help at all. Look like she does not want to stand on her feel to do her job.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.