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Brand Certified

United States Postal Service

2.0
(175 reviews)

Business Details

2 N Fahm St, Savannah, GA
31401, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2 N Fahm St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2 N Fahm St, Savannah, GA
31401, United States

Hours

Reviews

2.0
175 reviews
5 stars
39
4 stars
3
3 stars
2
2 stars
2
1 star
129

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with specific mentions of employees being dismissive or condescending.

Staffing Issues

Frequent complaints about understaffing leading to long wait times and inadequate service.

Delivery Problems

Numerous reviews highlighted issues with package delivery, including lost packages and failure to deliver to the correct address.

Mixed Experiences

While some customers praised individual employees for their helpfulness, the overall sentiment was negative, indicating inconsistency in service quality.
  • FH
    Fanchon Harris
    Feb 13, 2026
    1.0
    I had an a passport appointment for 1115 however I was in line waiting to be assist and I got to the counter at 11:22. They told me I was unable to get my passport process because it was past my appointment time wasn’t even 10 minutes late. It’s not busy in here and they still didn’t accept my appointment.
  • JS
    Jakaya Scott
    Feb 12, 2026
    1.0
    The experience is so terrible supposed to received my package today And it still at there warehouse and has been there since 5:30 this morning I am writing this at 5:19 pm I will be reporting this usps company
  • NR
    Nate Rinehart
    Jan 20, 2026
    1.0
    Unfortunately this is the most understaffed PO in Savannah. Employees are friendly, but with one employee at the counter and a typical 5-10 person line I tend to spend 45 minutes each time I come here, which is plain unacceptable to drop packages with labels already on them.
  • JW
    Joseph Woodward
    Jan 16, 2026
    1.0
    Never answer the phone called five time with no answer
  • DW
    Dylan Wiliam
    Dec 23, 2025
    1.0
    They never answer the phone.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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