United States Postal Service

2.7
148 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1348 Eisenhower Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1348 Eisenhower Dr, Savannah, GA
31406, United States

Hours

Reviews

2.7
148 reviews
5 stars
50
4 stars
11
3 stars
5
2 stars
6
1 star
76

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed regarding customer service; while some employees are praised for being friendly and helpful, others are reported as rude and dismissive.

Efficiency

Customers frequently mention long wait times and understaffing, leading to frustration during busy periods.

Package Handling

There are numerous complaints about lost or misdelivered packages, with customers expressing dissatisfaction over the handling of their mail.

Passport Services

Passport services receive both positive and negative feedback, with some customers having great experiences while others report poor service.
  • AH
    Ashley Hutcheson
    Jan 2, 2026
    5.0
    Friendly and helpful associates. Made sending out a bunch of bulk mail, fast and easy. I always prefer this post office.
  • GF
    Gwen F
    Oct 20, 2025
    5.0
    I had a great experience! Customer service was knowledgeable and got me in and out.
  • ER
    Esperanza Gonzalez Romero
    Aug 19, 2025
    1.0
    Fui hacer el pasaporte de mi bebé por primera vez y un moreno alto , no quiso realizarme el documento porque necesitaba un traductor, pero una amiga mía fue y lo hizo y no necesito ningún traductor
  • KD
    Katie Davis
    Aug 13, 2025
    5.0
    The wonderful ladies that helped me and my daughters on Aug.12th were amazing! They stopped and talked to us and helped me make sure I had chose the correct packaging and posting for my envelope that I needed sent out. Most post offices I have been (and most places at all anymore) I feel like a number in their day. The women who helped me deserve a huge “pat on the back”. They are caring, professional and enjoy their careers and life! I wish there were more people like them.
  • TD
    Tre Dukes
    Jul 19, 2025
    1.0
    I’m extremely fed up with these drivers not picking up my packages! How many times do I need to set up a pick up!? How many times are you going to bring my mail and squeeze it in the box and ignore all the outgoing!? Get it together!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.