United States Postal Service

2.1
204 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 10701 Abercorn St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
10701 Abercorn St, Savannah, GA
31419, United States

Hours

Reviews

2.1
204 reviews
5 stars
47
4 stars
8
3 stars
5
2 stars
10
1 star
134

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor communication and lack of assistance.

Delivery Issues

Numerous complaints about lost packages, delayed deliveries, and incorrect mail distribution were noted.

Operational Efficiency

Customers expressed frustration over long wait times, inadequate staffing, and slow processing of packages.

Mixed Experiences

While some customers had positive interactions with specific employees, the overall sentiment leaned heavily towards dissatisfaction.

Accessibility Problems

Issues with accessing services, such as locked drop boxes and unresponsive phone lines, were frequently mentioned.
  • TW
    T W
    Oct 26, 2025
    1.0
    They take 2-3 days to scan your package into the system if you leave it in the Dropbox inside. Checks get stolen from the outdoor dropbox.
  • SG
    Stef [Crown] Glenn
    Oct 4, 2025
    4.0
    I want to go on record saying that I am proud of my local post office. As a former postal employee, I know that it is not easy to please everyone all the time. In the current climate, with resources being limited and turnover being high, it's even more challenging. I don't know what happened to our former carrier but we were happy with her. Most recently, a package that I mailed did get lost on the way. It did make it out of the Savannah Post Office but did not make it to its destination and we are still trying to locate it. I appreciate the efforts of Mike and Kay in trying to do what they can to track it down. I had to file a claim and Ms. Chantel assisted with getting a reprint of my receipt for me to submit with the claim. Delivering the mail is only part of the job, folks! There's a lot more to it and I appreciate their help and accommodating attitude in the process. They may not be perfect, but they try and I don't take their efforts for granted.
  • TD
    Tequioya Davis
    Sep 30, 2025
    1.0
    I DO NOT RECOMMEND waste your time going here. The staff are RUDE, unfriendly, and unprofessional. Travis called me and assured me that the mail from my apartment was there at the post office that was not the case. I was told that Travis had our mail from our conversation and he assured me to come down and grab the mail. When I got there after we just spoke on the phone less than three hours ago, Travis was unavailable. The agent was unaware of the circumstances. She had a bad attitude and was not willing to help me so we returned the next day because it was said to us again that Travis had our mail and when we showed up, nobody knew where the mail was. The communication between personnel was very unclear and unorganized. We finally got our mail after talking to more than five agents to resolve our issue.
  • MF
    melanie fernandez
    Sep 2, 2025
    1.0
    I sent a package last Tuesday by Priority Mail, I paid $11, it was supposed to arrive on Friday and today is Tuesday and the package still hasn’t arrived. It says it will arrive today at seven in the evening. ELEVEN DOLLARS I PAID FOR THAT PACKAGE FOR YOU TO DELIVER IT IN A WEEK? That’s abuse, disrespect, and robbery. Abusers. I urgently needed that package to arrive last week, that’s why I paid eleven damn dollars, not for it to be delivered in A DAMN WEEK.
  • EK
    Emmanuel K
    Aug 2, 2025
    1.0
    they didn't deliver my package for whatever reason and said I could pick it up at their office, then when I went to pick it up from their office they said it was mixed up with all the other packages in the truck to be redelivered and I couldn't get it.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.