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United States Postal Service

2.3
(135 reviews)

Business Details

3601 Montgomery St, Savannah, GA
31405, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3601 Montgomery St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3601 Montgomery St, Savannah, GA
31405, United States

Hours

Reviews

2.3
135 reviews
5 stars
35
4 stars
6
3 stars
3
2 stars
5
1 star
86

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, with staff being rude, unhelpful, and unresponsive to inquiries.

Staff Friendliness

Despite negative experiences, several reviews highlighted friendly and helpful staff members, particularly at the front desk.

Delivery Issues

Numerous complaints were made about delayed or missed deliveries, with packages often not arriving on time or being returned without proper notification.

Phone Accessibility

Customers expressed frustration over the inability to reach the post office by phone, with many calls going unanswered.

Operational Hours

Several reviews mentioned dissatisfaction with the post office's hours, particularly being closed on weekends and inconsistent opening times.
  • JS
    Jay Santiago
    6 days ago
    1.0
    Came in to get an item and got treated like a burden when my turn came up and got told to move so they could help someone else. Left in hopes that the lady isn't here next time I come and I can actually get help.
  • MJ
    M J
    Jan 27, 2026
    1.0
    “Packages only accepted across counter” and the drop box is taped shut. Why?
  • JE
    john edwards
    Jan 22, 2026
    1.0
    My mail was delivered about 7:30 pm . This is unacceptable do you have a supervisor to monitor them …
  • JG
    John Gil
    Jan 20, 2026
    5.0
    The ladies working at the desk were very nice and fast.
  • KL
    Kathryn Lewis
    Sep 11, 2025
    1.0
    No one answers the phone. My package has been stuck at this location according to the USPS agent I spoke with yesterday and today. I called 4 times to see what’s going on and no one is answering the phone.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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