Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3601 Montgomery St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.3
135 reviews
5 stars
35
4 stars
6
3 stars
3
2 stars
5
1 star
86
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, with staff being rude, unhelpful, and unresponsive to inquiries.
Staff Friendliness
Despite negative experiences, several reviews highlighted friendly and helpful staff members, particularly at the front desk.
Delivery Issues
Numerous complaints were made about delayed or missed deliveries, with packages often not arriving on time or being returned without proper notification.
Phone Accessibility
Customers expressed frustration over the inability to reach the post office by phone, with many calls going unanswered.
Operational Hours
Several reviews mentioned dissatisfaction with the post office's hours, particularly being closed on weekends and inconsistent opening times.
JS
Jay Santiago
6 days ago
1.0
Came in to get an item and got treated like a burden when my turn came up and got told to move so they could help someone else. Left in hopes that the lady isn't here next time I come and I can actually get help.
MJ
M J
Jan 27, 2026
1.0
“Packages only accepted across counter” and the drop box is taped shut. Why?
JE
john edwards
Jan 22, 2026
1.0
My mail was delivered about 7:30 pm . This is unacceptable do you have a supervisor to monitor them …
JG
John Gil
Jan 20, 2026
5.0
The ladies working at the desk were very nice and fast.
KL
Kathryn Lewis
Sep 11, 2025
1.0
No one answers the phone. My package has been stuck at this location according to the USPS agent I spoke with yesterday and today. I called 4 times to see what’s going on and no one is answering the phone.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
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