Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3601 Montgomery St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.3
131 reviews
5 stars
34
4 stars
6
3 stars
3
2 stars
5
1 star
83
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, with staff being rude, unhelpful, and dismissive.
Friendly Staff
Despite the negative experiences, several reviews highlighted friendly and helpful staff members, particularly at the front desk.
Delivery Issues
Numerous complaints were made about delivery problems, including packages being lost, misdelivered, or not delivered at all.
Phone Accessibility
Customers expressed frustration over the inability to reach the post office by phone, with calls going unanswered.
Inconvenient Hours
Several reviews mentioned inconvenient operating hours, particularly for those who work during the day.
- KLKathryn LewisSep 11, 20251.0No one answers the phone. My package has been stuck at this location according to the USPS agent I spoke with yesterday and today. I called 4 times to see what’s going on and no one is answering the phone.
- ZOZarya OsunAug 14, 20251.0No answer
- SHSimone HunterJul 28, 20255.0the very friendly staff had me in + out in just a few minutes! :)
- BHB HerdNov 27, 20245.0Efficient and friendly customer service. My favorite post office in Savannah.
- KSKay StilesOct 29, 20181.0Terrible service! The employees here are always miserable and rude! One even yelled at my husband once for putting the mail in the wrong box. I really hope they get new management soon so they can properly serve their customers with kindness!!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 3601 Montgomery St, Savannah, GA?
You can send mail and packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and access other mailing and shipping services.
Does this USPS location accept first-time passport applications?
Yes, it accepts first-time passport applications and most locations can also take your passport photo. Remember to complete and print your passport application form before applying.
Is an appointment required for passport services at this United States Postal Service?
Most Post Offices have set hours and require you to schedule an appointment using their online scheduler, although limited passport walk-in hours are available at select locations.
What are the operating hours of this USPS location?
The Post Office is open Monday through Friday from 8:00 AM to 4:30 PM, and closed on Saturdays and Sundays.
Can I rent a PO Box at this United States Postal Service branch, and how do I apply?
Yes, you can apply for a PO Box online or in person. Online application is available at the USPS website, and if applying in person, bring two valid IDs and your completed application.
What are the fees for passport photos and PO Boxes at this location?
Passport photos cost $15. PO Box prices vary by location; check exact pricing by entering your ZIP code on the USPS website.
Are there nearby ATMs accessible when visiting this United States Postal Service?
Yes, there is a Coinhub Bitcoin ATM and a BB&T ATM nearby, which can be convenient for any cash needs before or after your visit.
What nearby dining options are available around the USPS location at 3601 Montgomery St?
Nearby restaurants include Ray's Butcher Shop, Long Garden Chinese Restaurant, Kocamo Enterprises offering American barbecue, and Mike's Time Saver convenience with fast food options.
Are there any nearby places for beauty and personal care services near this Post Office?
Yes, Kim Nails offers nail and beauty services, and Oakman Beauty Supply provides cosmetic and hair supplies nearby, convenient for customers combining errands.
Is there public transportation or landmarks near the USPS to help customers locate it?
The USPS is near other postal offices and the Savannah College of Art and Design campus, which acts as a local landmark. Additionally, Montgomery Plaza is nearby providing event planning and gas services.