United States Postal Service

Reviews

• JL

  Jeffrey L.

  Apr 9, 2026
  1.0
  unhelpful and incompetent
• TT

  Truthbeforeallelse

  Mar 31, 2026
  5.0
  Ms.Melissa went above and beyond for me regarding a package that was read wrong in the computer. She needs a raise immediately because out of all the years .. She is one of the only associates that truly stands for integrity and great customer experience . So thankful for her and any company that she has/works for should value her. Great associates like her are hard to find as skills can be taught but character is internal.
• CT

  Cat Taylor

  Mar 10, 2026
  5.0
  Fast, efficient, friendly service.
• AC

  Asia C

  Mar 2, 2026
  1.0
  I wish I could give this location zero stars. In my opinion, the customer service I received from the front desk representative, Faith Parker., was extremely disappointing. She repeatedly interrupted me and other customers, making it difficult for anyone to finish a sentence or fully explain our concerns. When I asked to speak with a manager, I was told multiple times they were “in a meeting,” even though they appeared to be outside not in a meeting. I requested a formal way to file a complaint and was told to “look online,” and when I asked for the store number, I was told it doesn’t exist. I was then handed an old piece of paper to write my complaint on, which did not feel like a genuine attempt to resolve the issue. The customer before me also seemed frustrated when he asked for confirmation that he had dropped off a package. He was told she couldn’t provide any receipt and that he would simply need to hope it arrived on time. Overall, my issue was not addressed, and I did not feel that any effort was made to help. Because of this experience, I will do my best to avoid having important packages routed to this location in the future.
• SS

  Shivam S

  Feb 6, 2026
  1.0
  Absolute joke of a USPS. I’ve never seen USPS this bad including the in rough months of distribution center transition. No one wants to do their jobs properly including the driver. They’ll literally lie to their own customer service agents even though everyone can see the tracking and latest status of a package. If the driver doesn’t feel like doing their job, they’ll simply mark the package as refused and return it back to the sender. And apparently no one can do anything. No response on phone or customer support ticket until escalated. Unprofessional and utter crap from everyone at this place. Wish I could give 0 or negative stars

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