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Visit your local Post Office™ at 724 Charlie Smith Sr Hwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
I am writing to express my dissatisfaction with the passport application service received at the St. Mary's Post Office location regarding an application for a minor. If I could give 0 stars, I would.
On the initial visit, the staff, including the postmaster, misinformed my mother about the policy for a minor's passport application. We were incorrectly told that both parents were required to be present, despite providing the notarized consent form (DS-3053), valid identification, and a copy of the parents' licenses, as clearly outlined in the official documentation.
This misunderstanding of policy necessitated two separate 30-minute drives to this location, resulting in significant inconvenience for my family. The minor also had to miss school on a separate day because the staff claimed no appointments were available after 2:30 p.m.
It was only after repeated conversations with the staff over three days—and confirmation from the national passport information line that our understanding of the policy was correct—that the application was finally accepted. The experience was frustrating and could have been avoided with proper training on the applicable forms and procedures.
I do not recommend this post office for passport services and urge you to conduct a policy review and provide additional training to the staff, particularly concerning minor passport applications.
ST
Simon Tam
Jul 22, 2025
5.0
Wonderful and awesome staff. Extremely helpful and patient with my last-minute drop-offs.
AA
Alexander Guzman (Alexjr666666)
Jul 10, 2025
5.0
Had such q good time with the staff here getting my wife's and I's passports, made everything simple and easy about what we needed and how to do it, since we didn't have a long form we still had to figure that out but we got it with their help. Very great customer service. And such a cheerful work environment.
TS
TJ Stofflet
Jun 22, 2025
5.0
Had a package that went from Tennessee, to Jacksonville, to Puerto Rico, to Jacksonville, and finally here to me. Kelly at the St Marys office provided incredible support to me throughout the entire process. Even after that issue was resolved, she still assisted me with another problem (outside of official requests, mind you).
In an age where receiving real support from people that actually care is becoming the exception vs the norm, Kelly, the Postmaster, and the rest of the St Marys USPS staff continue to be an example of what USPS can achieve.
CW
Cade Willcox
Feb 16, 2023
3.0
I drop off packages here regularly for business. The tracking numbers are almost never scanned in. Very irritating when people can't see the shipping status on a package.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 724 Charlie Smith Sr Hwy?
You can send mail, ship packages, purchase money orders, rent PO Boxes, apply for passports, buy gift cards, and access packing supplies and other postal services.
Can I apply for a U.S. passport at this Post Office, and do I need an appointment?
Yes, you can apply for a first-time U.S. passport here. Most passport services require an appointment through the online scheduler, though limited walk-in hours may be available.
Does this location provide passport photo services, and what is the cost?
Passport photos are available by appointment only, and the fee for a passport photo is $15.
How can I get a PO Box at this Post Office?
You can apply for a PO Box online or in person with two valid forms of ID and a completed application. Check availability and start the process at the USPS website.
Are PO Boxes accessible after hours at this location?
Most USPS locations, including this one, offer 24/7 access to PO Boxes in the lobby; however, exact hours can vary, so check with this Post Office for details.
What are the operating hours of the United States Postal Service at 724 Charlie Smith Sr Hwy?
Monday through Friday from 8:30 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
If I am visiting nearby, what other services or shops can I find close to the Post Office?
Nearby, you can visit Farmers and Builders Ace Hardware for home supplies, Volume Hair Salon for beauty services, or St. Marys Church for religious activities.
How can nearby public services like Camden County Government assist me near the Post Office?
The Camden County Government nearby offers public and law enforcement services, which can be helpful for official matters while visiting the Post Office.
What leisure or boutique shopping options are near this Post Office?
Nearby options include Ink and Ivy Boutique for clothing and Studio 912 hair salon for beauty treatments, perfect for combining errands or relaxation.
Are there any retail discount stores close to the United States Postal Service for quick shopping?
Yes, Dollar General is a nearby discount store where you can pick up a variety of items conveniently while visiting the area.