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United States Postal Service

1.8
(260 reviews)

Business Details

10719 Alpharetta Hwy, Roswell, GA
30076, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 10719 Alpharetta Hwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
10719 Alpharetta Hwy, Roswell, GA
30076, United States

Hours

Reviews

1.8
260 reviews
5 stars
36
4 stars
13
3 stars
6
2 stars
6
1 star
199

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unhelpful staff, with many customers expressing frustration over the lack of professionalism and respect.

Staffing Issues

Many customers reported long wait times due to insufficient staffing, with only one clerk available during busy hours, leading to delays and dissatisfaction.

Operational Hours

Customers frequently noted that the location often closes early or is not open during posted hours, causing inconvenience and confusion.

Facility Conditions

The post office was described as poorly maintained, with reports of dirty conditions and broken equipment, contributing to a negative customer experience.
  • HH
    Haus & Hero
    Feb 23, 2026
    1.0
    Given this place so many chances and understanding. Time to leave this here for the sake of others. 1 star is generous. All staff members are rude, unprofessional, and a horrible representation of the UNITED STATES postal service. This area deserves much better.
  • JC
    Jackie Castro
    Feb 23, 2026
    5.0
    Waiting for over 30 min. You hear voices and people talking and laughing but no one is opening. I already reported them
  • SR
    Savanna Rose
    Feb 18, 2026
    1.0
    Don't visit after hours, creepy homeless men loiter at the entrance and follow you inside and try to give you random things.
  • AS
    Aaron S
    Feb 17, 2026
    1.0
    I arrived at the posted opening time and waited for 20 minutes for someone to show up. No one ever did so I had to leave.
  • BB
    booxp01
    Jan 30, 2026
    1.0
    Got there at 5 pm, theres only 1 clerk at the windows. The one clerk took 18 minutes to help a custome so was done at 5:18 pm. Left and came back at 5:24 stating that their driver is in the back so the service will be delayed for 30 minutes and then closed the windows. Another guy was pacing in the back, and another guy was helping move the cart.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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