Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 10719 Alpharetta Hwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.8
244 reviews
5 stars
34
4 stars
13
3 stars
6
2 stars
6
1 star
185
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely rude and unhelpful staff, with many customers expressing frustration over the lack of assistance and dismissive attitudes.
Long Wait Times
Customers frequently reported long wait times due to understaffing, with some waiting over 30 minutes even with only a few people in line.
Facility Issues
The location was described as poorly maintained, with broken self-service machines and a dirty environment, contributing to a negative customer experience.
Inconsistent Hours
Customers noted that the post office often closed early or was not open during posted hours, leading to confusion and frustration.
Mixed Experiences
While many reviews were negative, a few customers did report positive experiences with friendly and helpful staff, indicating inconsistency in service quality.
- MSMoorman SenseiNov 15, 20251.030 minutes after opening time, no one's here.
- BVBella V.Oct 26, 20251.0Attempted to mailed out an envelope to arrive the next day as it was granddaughter’s bday and I made the MISTAKE to send cash. When I was told how much it was (almost $30) I declined so I purchased a stamp instead and they “took care” of the envelope for me. The envelope never arrived!
- KSKen StoneSep 8, 20251.0What a complete joke. 12 ppl in line with 1 person working. I can see multiple workers in break too. It's 430. I haven't moved in line in 15 mins
- CTCarson TaylorSep 3, 20251.0Horrible! Urged me to use the Self kiosk and it didn’t work she had to scan my package anyway, as I asked her to do the first time, but she refused, wasted an hour of my time for a package that already had a premade label will never come back and strongly urge everyone to avoid this location if you can in addition, she was unbelievably rude.
- DCDerek CummingsAug 19, 20255.0Fantastic customer service received myself and observed being given to others! The best experience I’ve ever had in a USPS location!!!!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 10719 Alpharetta Hwy?
You can send mail and ship packages, get money orders, rent PO Boxes, apply for passports, buy gift cards, and more.
Can I apply for a U.S. passport at this USPS location?
Yes, this post office accepts first-time U.S. passport applications and can take passport photos by appointment.
Do I need an appointment for passport services here?
Yes, most passport services require an appointment scheduled through the online scheduler, though limited walk-in hours are available.
What are the operating hours of this Post Office?
Monday through Friday, 8:30 AM to 7:00 PM; Saturday, 8:30 AM to 2:00 PM; closed on Sunday.
How can I reserve a PO Box at the Roswell USPS?
You can search for available PO Boxes and reserve one online at the USPS website, then complete setup in person at the location.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary, so check with this Post Office directly.
What other postal facilities are near this USPS location?
Nearby postal-related places include another US Post Office, United States Postal Service branch, and a USPS Collection Point.
Are there convenient places nearby for self-care before or after visiting the Post Office?
Yes, nearby you can visit spas like Turbo Nails, Nail Turbo, and OS Massage Spa for relaxation.
Where can I find dining options close to the Post Office in Roswell?
Nearby restaurants include Kaya Sushi & Ramen, Corner Wings and Hibachi Express, and Mazzy's Sports Bar and Grill.
What is the contact phone number for this USPS location?
You can call the local phone number at +1 770-993-9013.