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United States Postal Service

2.1
(190 reviews)

Business Details

8920 Eves Rd, Roswell, GA
30076, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 8920 Eves Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
8920 Eves Rd, Roswell, GA
30076, United States

Hours

Reviews

2.1
190 reviews
5 stars
40
4 stars
9
3 stars
2
2 stars
10
1 star
129

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service quality, with some employees being described as rude and unhelpful, while others received praise for their kindness and professionalism.

Delivery Issues

Numerous complaints about packages being misdelivered, lost, or not delivered at all, leading to frustration among customers.

Staff Attitude

Many reviews highlight a negative attitude among staff, with reports of rudeness and unprofessional behavior, impacting overall customer experience.

Operational Problems

Customers frequently mention issues with the post office's hours, including early closures and inconsistent staffing, leading to long wait times and service delays.
  • EC
    Ellie Ciraldo
    5 days ago
    5.0
    Friendly staff
  • CA
    Christina Abernathy
    Feb 12, 2026
    1.0
    Terrible. Made one attempt to deliver a package to a business on a sunday then decided to mark the package hold at post office per customer request. We had paid extra for expedited shipping. It was held for 4 days before we round out. Had to go pick it up ourselves and got it super late. I can only assume the postal worker was just too lazy to deliver it again. This is why ups and FedEx and amazon will take over.
  • MS
    Mary Lynn Sinisi
    Dec 20, 2025
    5.0
    accidents happen, but Shaun was exceptionally diligent in helping me locate a misdelivered package. I deeply appreciate that she took all possible measures to rectify the situation quickly and kindly. 😊 our local postman was also very patient and helpful in guiding me on what steps to take while he was out on delivery.
  • GP
    gavin pilsbury
    Dec 15, 2025
    3.0
    Terrible and great service at the same time. I was confused about a shipping label. The First Lady at the desk got mad at my question because I didn’t understand what was wrong. Rather than trying to explain it in a better way she stormed off to the back and didn’t return. The left lady at the window was really kind and helpful. She clearly cares about her job opposed to the First Lady. Your service quality depends on who’s working there. You may get a bratty employee who hides in the back when confronted with a confused customer or you may get a nice manner employee who can explain things in a calming manner.
  • CP
    Crystal Pendergrass
    Dec 15, 2025
    1.0
    'Tis the season for packages to disappear. I had all my holiday shopping redirected to my PO Box because of problems at the apartment complex where I have the unfortunate pleasure of living. Imagine my surprise to find that two packages from Bloomingdale's have been "reallocate." Hope you enjoy the Olaplex that you didn't pay for and hopefully the reshipment reaches me.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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