The UPS Store

4.7
261 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3423 in Roswell offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - King Plaza Center (Publix) @ Hwy 92 And King Road.

Details

  • DeliveryNot available
  • [Free/Paid] wi-fiNot available
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
885 Woodstock Rd, Roswell, GA
30075, United States

Hours

Reviews

4.7
261 reviews
5 stars
236
4 stars
2
3 stars
0
2 stars
3
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff consistently received praise for being friendly, helpful, and professional, with many customers highlighting exceptional service experiences.

Efficiency

Customers noted the store's quick service and ability to handle multiple tasks efficiently, often getting them in and out in a timely manner.

Problem Resolution

Several reviews mentioned the staff's willingness to go above and beyond to resolve issues, such as locating lost packages or accommodating last-minute requests.

Mixed Experiences

While most feedback was positive, there were a few negative experiences related to specific staff interactions that left some customers feeling uncomfortable.
  • HW
    HAN WU
    Dec 24, 2025
    5.0
    It was a wonderful experience! The people there were friendly, polite, and professional.
  • KV
    Kenny Voorhies
    Dec 19, 2025
    5.0
    We needed holiday cards printed, UPS Roswell and printer Gus completed our order in less than 24 and it was perfect. We will definitely send all our printing to them.
  • KZ
    Kathy Zimmerman
    Dec 14, 2025
    5.0
    The owner is incredibly kind and so willing to help! He actually let me come in the store right after it had closed to do a fax. And then there was trouble with it going through and he emailed it to me at no charge. He is amazing. I would definitely patronize this business if you have a chance. They also make incredible signs we’ve made several for our graduates and they’re beautiful. You will not be disappointed.
  • JP
    John Pfeiffer
    Dec 9, 2025
    5.0
    Sent a package here last week to my college student. I forgot to add the apartment number, so I went online and added the correct apartment number. Package stopped moving, and seems to have disappeared. Called the store, they ‘can’t do much’. Called UPS, they told me to call the store. Apparently adding the apartment number has brought an $82 billion dollar company to its knees. Update: after calling corporate several times this week and filing a lost package form, one of the helpline employees told me to call the store and let update them on what was happening. I called the Roswell store….and I don’t know what they did but it was MAGIC. Package found and delivered all in about 24 hours. Thank you!!
  • FR
    Fernando in Roswell
    Dec 8, 2025
    5.0
    I just had the best customer service experience ever at this location. Even during the holiday rush with tons of customers, the staff always takes their time to make sure each person is taken care of properly. Excellent job UPS Roswell!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Roswell offer?

The UPS Store in Roswell offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, and small business services.