The UPS Store

2.7
126 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #0263 in Roswell offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Alpharetta Hwy At Mansell Rd, Roswell Market Place Shopping Center.

Details

  • DeliveryNot available

Location

The UPS Store
10800 Alpharetta Hwy, Roswell, GA
30076, United States

Hours

Reviews

2.7
126 reviews
5 stars
47
4 stars
7
3 stars
0
2 stars
8
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely poor customer service, with many customers describing staff as rude, dismissive, and unhelpful.

Pricing Issues

Customers frequently complained about high and inconsistent pricing, including unexpected charges for services that should be included.

Mixed Experiences

While some customers reported positive interactions with specific staff members, the overall sentiment leaned heavily towards dissatisfaction.

Management Concerns

The owner was often described as rude and unprofessional, contributing to a negative atmosphere in the store.

Service Efficiency

Many reviews noted slow service and long wait times, leading to frustration among customers.
  • KC
    Katrina Connolly
    Nov 13, 2025
    1.0
    Went in to get a item notarized, owner had no idea what he was doing, said at first he could not do that and then said never mind he could once I said this was completed before. Notarized the item and signed it, even provided a phone number for them to call. I just received a notice that when they called to verify that they in fact notarized it he said he did not recall doing this at all. Did not have me sign a log in his store to confirm even though this was asked of him. Complete waste of money. Not professional and will never suggest ANYONE use ups for something to be notarized as most of them state they have no idea how to do it. Should shut down the service if you do not know how to properly do it.
  • AO
    Ahmed Owian
    Oct 14, 2025
    5.0
    Easy to deal with and nice
  • HN
    Holly J Neal
    Oct 10, 2025
    5.0
    Not only is a convenient, but they are friendly, knowledgeable and fast.
  • WS
    Whitney Schaltenbrand
    Sep 25, 2025
    5.0
    Ramana was so helpful! He went above and beyond when I needed a project printed on the fly. I am not computer savvy, and he spent the time to help me.
  • HH
    huizhu huang
    Sep 19, 2025
    1.0
    UPS Store Roswell — The service attitude is absolutely terrible 👎 Not recommended.

Frequently Asked Questions About The UPS Store

What services does The UPS Store #0263 in Roswell provide?

The UPS Store #0263 offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and passport/photo ID services.

Where is The UPS Store located in Roswell?

It is located at 10800 Alpharetta Hwy, Ste 208, in the Roswell Market Place Shopping Center near Mansell Rd, Roswell, GA 30076.