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Visit your local Post Office™ at 301 Chickamauga Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
This post office and workers accused me and my daughter of taking a package that didn't belong to me that they said they delivered it to my mail box by mistake
I told the first lady that came to my house I didn't get a package delivered Tuesday like she said it was delivered Wednesday but it was my package with my name on it she wanted me to get the package and show it to her then they sent another woman out that straight up accused my daughter of taking it and threatening her which I am thinking about pressing charges for harassment all because someone screw up up and didn't do their job correctly they threaten to come back today with someone and search my house
I really hope they do that..because everything is being recorded.
CG
Caleb Gunderson
Jul 18, 2025
1.0
This post office is absolutely pathetic. They do nothing about complaints—NOTHING. You can call, file reports, even give them proof on video, and they’ll smile, nod, and then keep right on wrecking your mail.
They’ve turned “screwing up deliveries” into an art form. Packages folded in half, shoved into boxes they don’t fit in, important mail mangled like garbage—and nobody cares. Not one ounce of accountability.
It’s clear this place couldn’t care less about the people they serve. Lazy carriers, zero follow‑through, and management that might as well not exist. I’m done giving them the benefit of the doubt.
If you want your mail safe, good luck—this post office will destroy it and then ignore you when you complain.
EB
Eric Burgermeister
Aug 23, 2024
1.0
I work from home where I can see the mailbox in plain view. I watched twice in one week the carrier fail to attempt to deliver my package; they didn't get out of their truck at all to come to the porch and gave no reason for the package failing to be delivered on a slip left in my mailbox.
GO
Get Out
Mar 30, 2019
1.0
I have never had so many issues with a post office in my life. Yes the employees are nice but I've had to put in a change of address from more then 5 times and they still can't get it right. Both my mother and I share a very similar name both starting with Kat. And last name B. And although I have been in the same house for 4 years and she stayed with me for 3 months. I get all her mail or she'll get mine. Most recently I've had a package mis delivered and you can't call directly to this post office to find out anything it all goes to an 800 #. To top if off I work for a carrier service and I can't track it. Just states "Given to an individual." Well that's just great but it wasn't me or my neighbors so where's my stuff. Get it together please this is ridiculous.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 301 Chickamauga Ave?
You can send mail and ship packages. Other services include money orders, PO boxes, passports, gift cards, and more.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and most locations can take your passport photo. You should complete and print your application before applying.
Do I need an appointment for passport services at this location?
Most locations require you to schedule an appointment using the online scheduler. Limited walk-in passport hours are available at select locations.
Does this Post Office provide passport photo services and what is the cost?
Yes, passport photos are available by appointment, and the fee is $15.
Can I rent a PO Box at this Post Office and how?
Yes, you can search for and reserve PO Boxes online through the USPS website and complete the setup in person at the Post Office.
What are the operating hours of the United States Postal Service at 301 Chickamauga Ave?
Monday to Friday from 8:30 AM to 4:30 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sunday.
Is 24/7 access available for PO Boxes at this Post Office?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours can vary. Please check with this specific location for details.
What other nearby services are available close to the Post Office that customers might find useful?
Nearby you can find Rossville Post Office for additional postal services, Affordable Roofing for roofing needs, and Carol's Beauty Salon if you're looking for hair or beauty services.
Are there dining options near the United States Postal Service at 301 Chickamauga Ave?
Yes, nearby dining includes Hardee's for fast food and Roy's Grill for breakfast, brunch, and burger options, perfect for a meal before or after your postal visit.
What financial services are close to the Post Office that customers might benefit from?
Nearby banks like Rossville Bancshares and Community National Bank provide financial services you might find convenient when visiting the Post Office.