United States Postal Service

3.1
85 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 301 Chickamauga Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
301 Chickamauga Ave, Rossville, GA
30741, United States

Hours

Reviews

3.1
85 reviews
5 stars
42
4 stars
2
3 stars
1
2 stars
3
1 star
37
  • MA
    Michael Alexander
    4 days ago
    5.0
    Had some confusion with my passport appointment on my part. Went in and the staff (Kenny) were very friendly and helpful.
  • JW
    Jeanette Wells
    Nov 14, 2025
    1.0
    This post office and workers accused me and my daughter of taking a package that didn't belong to me that they said they delivered it to my mail box by mistake I told the first lady that came to my house I didn't get a package delivered Tuesday like she said it was delivered Wednesday but it was my package with my name on it she wanted me to get the package and show it to her then they sent another woman out that straight up accused my daughter of taking it and threatening her which I am thinking about pressing charges for harassment all because someone screw up up and didn't do their job correctly they threaten to come back today with someone and search my house I really hope they do that..because everything is being recorded.
  • CG
    Caleb Gunderson
    Jul 18, 2025
    1.0
    This post office is absolutely pathetic. They do nothing about complaints—NOTHING. You can call, file reports, even give them proof on video, and they’ll smile, nod, and then keep right on wrecking your mail. They’ve turned “screwing up deliveries” into an art form. Packages folded in half, shoved into boxes they don’t fit in, important mail mangled like garbage—and nobody cares. Not one ounce of accountability. It’s clear this place couldn’t care less about the people they serve. Lazy carriers, zero follow‑through, and management that might as well not exist. I’m done giving them the benefit of the doubt. If you want your mail safe, good luck—this post office will destroy it and then ignore you when you complain.
  • JB
    Jill Bradford
    Jun 28, 2023
    5.0
    Best post office ever! They always provide the best service. The post master here is very professional and always willing to help. Thank you Chris Cisco for your help!!
  • KS
    Kelly Swafford
    Jun 28, 2023
    5.0
    Exceptional service !!! The Postmaster Chris has to be the most intelligent person I have ever met!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.