United States Postal Service

2.6
95 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 1420 Martha Berry Blvd NE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1420 Martha Berry Blvd NE, Rome, GA
30165, United States

Hours

Reviews

2.6
95 reviews
5 stars
31
4 stars
5
3 stars
4
2 stars
2
1 star
53
  • CA
    Chad Ables
    Oct 22, 2025
    1.0
    Somebody there continues to put our mail on hold
  • SS
    Sydney
    Oct 9, 2025
    5.0
    Shockingly lovely experience. In and out so quickly, they were very patient and kind with my cluelessness. Had to post a review.
  • VW
    Victoria Wheeler
    Sep 2, 2025
    5.0
    I was disheartened to see the reviews for the Rome Post Office! I ship weekly for Etsy and go inside to get the receipt for tracking and record keeping. The staff is always very nice and helpful. They are usually busy, everyday! The staff remains polite and professional with all the questions presented by customers. Any bad reviews must come from people having a bad day themselves! Great staff!
  • RR
    Robin Rowe
    Aug 22, 2025
    1.0
    I wouldn’t even give them 1 star if I didn’t have to. They certainly don’t deserve it. Addison has the worst phone service/customer service skills I’ve ever heard or seen in my life. She needs to find a new job bc I’m sure she is costing this office lots of $$ bc she cost them mine!! I’ll order my stuff again from the company & take the loss of not getting my package b4 I would pay for any service she offered which she didn’t offer bc she isn’t doing her job. An Intercept would’ve been fine & I would have paid the $28 if someone with any job related skills had tried to sell it to me. I mean it takes 1 main skill in customer service n that’s honestly just a smile & she couldn’t even squeeze that out. Awful
  • AK
    Amy Koziana
    Jul 22, 2025
    1.0
    In the last 2 months several things on my informed delivery are never delivered. It is hit or miss if I get packages on time. I am currently waiting for one to be delivered even though tracking claims “held at facility at request of a customer”. It irritates me to no end since I did not ever request this. When checking at the office, I am told it was a mistake by a new machine. I call no way on this.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.