United States Postal Service

2.5
102 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1420 Martha Berry Blvd NE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1420 Martha Berry Blvd NE, Rome, GA
30165, United States

Hours

Reviews

2.5
102 reviews
5 stars
33
4 stars
5
3 stars
4
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1 star
57
  • JM
    Johnathan Mann
    3 days ago
    1.0
    Just terrible. Whenever my dad tries to send me mail they always fudge it up.
  • RC
    robert cable
    4 days ago
    1.0
    Horrible customer service especially if you call. They can load boxes on the truck but cannot carry them and deliver them, but they can leave notices on your door or mailbox that they couldn’t deliver the box. No other delivery company or service has these problems. Not even Amazon has an explanation for it. UPS, FedEx they all make deliveries. I’m home and find no delivery but I see a we could not deliver notice and no they are not over sized or require a signature. Rome Georgia in Floyd county has a terrible postal system and whoever is in charge needs to find something else to do in life that’s up to their mental pay grade.
  • KJ
    Katie Jernigan
    Dec 13, 2025
    2.0
    The mail woman took a package that was not meant to be taken. The flag was down. I hadn't had the chance to get it out the mailbox before she ran. I called and the guy that answered said he would have her bring it back and I haven't seen her or heard back from the post office. Horrible experience on both ends
  • DN
    Dollie Nichols
    Dec 6, 2025
    1.0
    Is the holidays and my package was sent to a carrier that is no longer in service while trying to figure out where my package was because the website told me to check my local carrier I went to the Postal Service they did not want to help and they talk to me with frustration because I’m trying to find out where my package went. Their customer service is horrible!
  • JJ
    JMidwestern
    Dec 1, 2025
    5.0
    I drop off packages 6 days a week. This is the best post office out of the dozen of towns I’ve lived in. They consistently get my packages processed and out the door to their next location faster than any other post office I’ve used. The customer service counter people are top notch. Always friendly, helpful and accommodating.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.