United States Postal Service

2.9
28 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2609 Chattanooga Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2609 Chattanooga Rd, Rocky Face, GA
30740, United States

Hours

Reviews

2.9
28 reviews
5 stars
12
4 stars
1
3 stars
0
2 stars
1
1 star
14
  • MK
    Matthew Kirk
    Jan 5, 2026
    1.0
    Hours on the door say open at 11am. It’s 11:33 no one is here. I will not return to this post office!!! Second time I have had an issue here.
  • JF
    jenni fletcher
    Apr 20, 2025
    1.0
    I started this review with one star only because I could not give it zero stars… I just received a notification from Amazon that USPS attempted a delivery at my home but encountered “difficulties.” Why do you lie to us? Your customers know what your “difficulty” is, You’ve got a lazy weekend carrier that just doesn’t feel like making that delivery. I live on a dead-end road with only 6 other houses. The sun is shining, has been all day. We received a shipment this morning, no difficulties. But this afternoon, there were “difficulties.” This happens on the weekend on a fairly regular basis. If the weather were bad, I might be a little more sympathetic. But that is NOT the case today. And there have been categorically no USPS vehicles down my road all afternoon. I think I’d be asking the weekend mail handler what else he has to do that is so important that he can’t do his job delivering the mail.
  • AS
    Ashlyn Swaney
    Sep 6, 2022
    1.0
    I have been having issues with some of my packages not being delivered. When I call to check if my packages are at the post office, I get no answer. This means I have to leave my job early in order to go to the post office to check. This is very poor customer service.
  • CP
    Chris Patterson
    Jan 11, 2021
    1.0
    If I could leave less than a 1-star review I would. Today, the lobby was full at around 3:45 pm and we waited for over 10 minutes while the counter was unstaffed. We rang the service bell on the desk, called the branch phone number and yelled out for help, with no answer. Finally, when the gentleman who works there did arrive (minutes after one customer had given up waiting and left with her un-mailed package) he seemed nonchalant and somewhat demeaning with the way he spoke to those of us who were in the lobby. I asked for the name of the postmaster and was told "She's not here." USPS please take action. With so many out of work, it's absolutely unacceptable for you to continue to employ someone who abandons their post and treats customers with disregard.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.