United States Postal Service

2.2
164 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 6691 Church St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
6691 Church St, Riverdale, GA
30274, United States

Hours

Reviews

2.2
164 reviews
5 stars
41
4 stars
8
3 stars
4
2 stars
3
1 star
108

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor attitudes and lack of professionalism.

Delivery Issues

Numerous complaints about lost or misdelivered packages, with customers expressing frustration over mail not arriving or being marked as delivered incorrectly.

Operational Hours

Frequent issues with incorrect posted hours, including early closures and inconsistent service times, leading to customer frustration.

Cleanliness and Facility

Some customers noted that the facility is clean and well-maintained, but this was overshadowed by service issues.
  • TD
    Teodolinda DaRosa
    5 days ago
    4.0
    Always clean and the staff is always professional.
  • MM
    MommaPope
    Nov 29, 2025
    5.0
    The teller was very professional, nice, and helpful.
  • JU
    Justina UB
    Nov 26, 2025
    1.0
    I see why they don’t have no five stars first of all once you woke up it looks abandoned then is a sinus says. They’ve been in business for 240 years but shoot the customer services out the door soon as I walk in side it still looks abandoned and then when I get in, I have my packageand the lady didn’t even have any compliments to take my package so she sent me about my way it’s just a shame that people will turn customers away for a piece of tape
  • KT
    Kenneth Torbush
    Nov 25, 2025
    1.0
    Today I went in this Post Office to buy one stamp to mail a birthday card. I was third in line. The person who was second in line left, which then made me second in line. I waited 30 minutes to purchase one stamp and then mail my letter. I just think this is totally ridiculous. What happened to the stamp machines that were in Post Offices years ago? In Riverdale, we avoid going in the Post Office like the plague. It is soooo very bad. There has to be a way to get stamps and bypass the interaction with the turtles at the counter. Just saying...
  • FU
    Fashionably Us
    Nov 25, 2025
    1.0
    Absolutely the worst. Terrible customer service and bad attitudes. Literally waited in line for 30 minutes for a money order.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.